Laboratory Technician I

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Position Purpose:

This is a non-supervisory role which requires technical ability. The Laboratory Technician II performs sample collection, preparation, extraction, and analysis according to Standard Operating Procedures (SOPs) and permitting requirements while achieving integrity of the laboratory's results and target KPIs. KPIs include safety, productivity, and quality of work performed. The incumbent maintains workspace, equipment, instrumentation, and incoming/outgoing sample inventory. The Incumbent develops and enhances effective troubleshooting skills and completes regular instrument maintenance and calibration procedures to enhance equipment reliability, efficiency, and accuracy. The Laboratory Technician is expected to be proficient in the performance of testing and analysis as they progress within the laboratory which maintains a broad scope of analytical capabilities. May perform specialized analysis under the direction of the Special Projects Manager or designee in support and relation with applied quality assurance and control procedures. As requested, supports the training of new team members.

Primary Duties/Responsibilities:

• Proficient in all Lab Technician I essential duties and responsibilities.
• Sets up equipment and instrumentation required for tests, research, or process control following QA procedures.
• Cleans and makes minor repairs on laboratory apparatus and equipment and ensures a high standard of housekeeping, quality control and safety.
• Calibrates instrumentation as assigned, including performing daily temperature and balance checks.
• Performs routine cleaning and minor troubleshooting/repairs of online instrumentation in the treatment plant. Maintain proficiency of troubleshooting and maintenance of analytical equipment and documents in accordance with quality assurance and control compliance.
• Collects water samples in the field as assigned and performs routine tests such as turbidity, alkalinity, pH, coliform testing, TOC Analysis and residual chlorine.
• Records and computes results from test data and maintains quality control records and charts as assigned.
• Perform any sample preparation required to be sent to labs.
• Maintains adequate inventory of standards, reagents, glassware, consumable supplies, and chemical stores in the work area for use.
• Collects and logs all Safety Data Sheet (SDS) documents for chemical stores.
• May assist in other areas or with special projects directed.
• Supports other initiatives of the Plant to promote a healthy and positive work environment and enhance employee morale and engagement.
• Ensure proper written and electronic documentation of all test results including QA/QC and audits sample documents prior to approval and completeness of summarizing data.
• Able to function and produce at high levels with minimum supervision and able to do routine troubleshooting. Be able to identify and bring to the attention of management result anomalies in a timely manner and troubleshoot common mistakes that a Lab Technician I may not recognize.
• Models compliance with all work practices, policies and procedures.
• Must follow established operational, process control, safety and emergency response procedures, including completing annual safety inspections as assigned.
• Must adhere to specifications and production schedule.
• Assists in other areas of the plant as needed.
• Supports other initiatives of the Plant to promote a healthy and positive work environment and enhance employee morale and engagement.
• May assist with orienting or training new or less experienced Lab Techs.

Work Environment:

• The facility operates on a 24/7 basis.
• Spends 100% of the time in the operations environment.
• Typically spends 25 - 35% of time exposed to outdoor and sometimes inclement weather.
• Company service vehicles are used as required.
• May serve rotational 24-hour emergency on-call.
• Possible Work Hazards: May be exposed to possible operations hazards including fumes, dust, toxic and caustic chemicals, noise, rotating machinery, high pressure and hot and cold temperatures, slippery surfaces, water and electrical hazards.

Education/Experience/Background:

• Bachelor's degree in Chemistry, Biology or a related science discipline - Preferred.
• Prior laboratory work experience of 1-2 years with ability to use laboratory apparatus and equipment to perform accurate, repeatable work and to define problems, collect data, establish facts and draw valid conclusions.
• Exposure to computerized lab equipment and related systems preferred.

Knowledge/Skills/Abilities:

• Time management: the ability to organize and manage multiple deadlines.
• Strong customer orientation.
• Knowledge of computer programs.
• Learn to perform more complex tests and analysis. Applicable technical training as required.
• Ability to perform basic mathematical calculations. Some vocational training and mechanical aptitude required, with the ability to read, interpret and record data from meters, gauges, scales, panels, computer consoles and other equipment.
• Ability to adhere to Company policies and procedures and to quickly develop proficiency in the care and use of all site specific, facility required PPE (Personal Protection Equipment), including respirators, gas detectors, confined space equipment, etc.)
• Must consistently demonstrate the ability to perform all assigned tasks in an accurate and timely manner.
• Knowledge of the QA/QC requirements for analysis/reporting of pertinent tests.
• Knowledge of written procedure content and format requirements.
• Ability to take instructions for the performance of non-routine analysis.
• Must demonstrate ability to use precision measuring devices, testing equipment and hand tools, such as a screwdriver or wrench.
• Must demonstrate the ability to inspect and diagnose process problems of laboratory and online equipment and take corrective action within policy and procedure limitations.
• Must be able to recognize the importance of following procedures.
• Good verbal and written communication skills are necessary.
• Must have ability to operate LabCal System (software) and WIMS to input data for samples collected.
• Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.
• Ability to perform all analyses in accordance with pertinently applicable policies as per the Laboratory Quality Manual.
• Progression may require an understanding of the plant operating approval as it pertains to laboratory and chemical processing operations, and fluency in process limitations and disposal limits of the landfills and deep disposal well.
• Ability to maintain confidentiality to comply with all regulatory requirements and Company Privacy and Confidentiality policies and procedures.
• May perform more advanced functions under supervision as part of training and development.
• Ability to complete all conditions of employment including criminal record check, negative alcohol and drug test, pre-employment medical, and background check.

Required Certification/Licenses/Training:

• Must possess a valid driver''s license and a safe driving record.
• Employee Orientation, Departmental Operating Procedures, Safety, OSHA and Quality Training.
• Must become proficient in the care and use of all site specific, facility required PPE (Personal Protection Equipment).
• Complete semi-annual Proficiency Testing.
• May perform more advanced functions under supervision as part of training and development.

Physical Requirements:

• Amount of time spent - Standing 25%, Walking 75% for as many as five miles per shift.
• Requires close visual and hearing observation to detect non-conformance and machine malfunction.
• Constantly uses hands to finger, handle or feel and frequently reaches with hands and arms.
• Works in various positions; works on ladders, catwalks, and supports at heights of 50 feet above the ground; and works with hands extended above and below head and body up to 40 minutes using hand tools weighing up to 15 pounds.
• Must be able to lift and carry 50 pounds (occasionally 60 pounds) distances of 10 feet.
• The employee is occasionally required to stoop, kneel, or crouch. Will be required to use ladders or stairs.

Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.