Ladybird Grove & Mess Hall - Server

Key Responsibilities:

• Describe menu items to customers and suggest drinks that match their tastes.
• Provide detailed information on drink or food blends, preparation techniques, ingredients used, and allergen information.
• Take guest orders accurately and efficiently using the POS system.
• Assist with preparing and serving food items as needed.
• Serve food and beverages promptly, checking on guest satisfaction throughout the meal.
• Clean and sanitize work areas, utensils, and equipment according to health and sanitation standards.
• Uphold company safety and sanitation requirements to ensure the health and safety of our guests and team.
• Operate cash registers and credit card machines, handling payments accurately.
• Maintain cleanliness and organization of the dining area and service stations.
• Stock stations with proper paper products and beverage preparation items as necessary.
• Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery.
• Address guest inquiries and concerns with professionalism and a positive attitude.
• Assist with setting up and clearing tables and restocking supplies as needed.

Qualifications/Skills:

• Knowledge of food and beverage pairings is a plus.
• Ability to work in a fast-paced environment.
• Proper communication skills to connect effectively with co-workers and guests.
• Possess the ethics and positive attitude that support our values and culture.
• Ability to multitask, prioritize, and organize.

Essential Physical Functions:

• Ability to stand/walk for 8-10 hours per day.
• Must be able to lift and carry up to 30 lbs.
• Will frequently stand, walk, reach, feel, bend, stoop, carry, finely manipulate, and key in data.
• Must be able to work in both warm and cool environments, indoors and outdoors.
• Must be able to tolerate higher levels of noise from music and customer traffic.
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, and soy.
• Report to work in a complete required uniform.
• Maintain a well-manicured appearance and persona that reflects the restaurant's image.
• Meet personal schedule requirements punctually.
• Be courteous, friendly, and pleasant.

Benefits:

• Competitive Pay
• Career Growth Opportunities
• Employee Discounts on Food and Beverages
• Referral Bonus Program
• Medical, Dental, and Vision Plans
• 401(k) Retirement Plan
• Supportive and Dynamic Work Environment