Lake House Assistant General Manager

Job Title: Lake House Assistant General Manager
Reports To: General Manager

Summary: An Assistant General Manager will assist the General Manager in managing all aspects of the restaurant, including staff supervision, inventory management and customer service.

Duties and Responsibilities:

• Create a positive, fun, safe and professional work environment
• Conduct and or assist the GM with interviewing and hiring staff
• Train new hires and explain policies, procedures and use of equipment
• Oversee shift management to ensure smooth operations during opening, closing and peak hours
• Assist with payroll
• Complete weekly orders for beer, wine, liquor and bar/dining room supplies
• Assist with daily reconciliation of cash
• Assist with daily reconciliation reports including sales, house charges, banquet credits, banquet deposits, gift comp trades and other items
• Assist with monitoring house accounts for payments outstanding or past due and resolve
• Assist with the POS system to ensure all menus and related activities such as dining room and banquet events
• Inspect food and presentation to maintain quality standards and sanitation regulations
• Investigate and resolve food quality and service complaints
• Issue and redeem gift cards and discounts
• Keep dining room in clean and orderly condition according to health department regulations
• Report needed repairs and unsafe conditions
• Other duties as assigned