Lake Park Attendant

ABOUT US:

The Des Plaines Park District, established in 1919, features more than 50 parks and facilities. As an Illinois Distinguished Accredited Agency, we service a culturally diverse and growing community with hundreds of affordable recreational and educational programs, classes, and events for kids, teens, adults, and families each season. "Enriching Lives Everyday" is our vision and our constant goal.

JOB IDENTIFICATION

Job Title: Lake Park Attendant Grade: I FLSA: Non-Exempt Department: Revenue Facilities

SUPERVISORY RELATIONSHIPS

Reports to: Lake Park Supervisor and/or Golf and Facilities Supervisor

BASIC FUNCTION

Lake Park Attendant will provide quality customer service to all golfers and boaters of Lake Park with an emphasis on safety. Lake Park Attendant will be responsible for limited transactions through POS and will be required to collect payment and process payments accurately.

ESSENTIAL DUTIES

• Greeting the public. Demonstrate and promote positive guest relations and exceptional customer service. Provide information on Park District activities and facilities.
• Enter all transactions into POS system, collect payment, issue change and receipt for all admissions or concessions sales.
• Balance cash drawer at end of each shift, complete all required paperwork
• Prepare concession food, maintaining high standards of cleanliness and safety.
• Responsible for operating and cleaning food preparation equipment.
• Respond to emergencies in the facility which may include incidents of a serious nature.
• Work as a team with the entire staff.
• Monitor waterfront activity.
• Assist customers with life vests for paddle boats, kayaks and fishing boat.
• Ensure customers safely enter and exit the pier.
• Check course for speed of play and to make sure all golfers are following the rules.
• Ability to work flexible shifts including evenings, weekends and holidays.

OTHER DUTIES

• Be aware of activity on lake and golf course and address issues as needed.
• Answer all guest questions and concerns.
• Assist with incoming groups, as needed.
• Adhere to all safety policies and procedures as outlined in the Employee Manual and Crisis Manual
• Direct patrons in the event of an emergency, such as fire, severe weather
• Perform additional duties as assigned.

POSITION QUALIFICATIONS

Education: Some High School Classwork Experience: Money handling experience recommended Experience using Point of Sale systems preferred Certifications: First Aid, CPR and AED certifications, Classes available through Park

PERKS & BENEFITS: SEASONAL STAFF

All recreational facilities at no charge during active employment, discounts for dependents A free individual outdoor pool pass to three aquatic facilities, or family pass at 50% discount 3 months free of a fitness center and/or indoor aquatic center pass 50% discount on general programs at resident rates Contractual classes/programs at a discounted rate $3.00 off resident daily fees for golf facilities (including mini golf)

EQUAL OPPORTUNITY EMPLOYER

Des Plaines Park District is an Equal Opportunity Employer. Des Plaines Park District ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation or disability. If you need any special accommodations, please contact Human Resources at the Park District at 847-391-5099 or email at lester.caramba@dpparks.org so that we may make the necessary arrangements for you.