GELM is seeking a reliable, detail-oriented Landscape Management Account Manager to oversee commercial properties following completion of landscape maintenance services. This individual will serve as the primary liaison between GELM and property managers, ensuring exceptional landscape quality, proactive communication, and seamless execution of ongoing and updated services.
The ideal candidate is organized, client-focused, and knowledgeable in commercial landscape maintenance standards, with a strong commitment to quality assurance and customer satisfaction.
Key Responsibilities
Conduct routine site inspections of commercial properties after maintenance crews complete scheduled services
Ensure landscape quality meets GELM standards and client expectations
Serve as the primary point of contact for assigned property managers
Proactively communicate service updates, enhancements, and improvement recommendations
Identify and document issues requiring corrective action or additional services
Coordinate with maintenance crews and operations teams to resolve service concerns
Prepare and present proposals for enhancements, seasonal updates, and additional landscape services
Maintain accurate service records and client communication logs
Build and maintain long-term client relationships
Qualifications
Experience in commercial landscape maintenance, horticulture, or related field
Strong understanding of landscape quality standards and plant health
Excellent communication and relationship-building skills
Detail-oriented with strong organizational abilities
Ability to manage multiple properties and priorities effectively
Proficiency in Microsoft Office and/or property management software
Valid driver’s license with reliable transportation
Preferred Qualifications
Prior experience in account management or client services
Knowledge of irrigation systems, turf management, and seasonal plant rotations
Bilingual (if applicable to your market)
What GELM Offers
Competitive salary
Company vehicle
Professional growth opportunities
Supportive team environment
Health benefits and PTO
Numbers & Facts
Location
Stockbridge, GA
Job Type
Full-time
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Skills
Commercial Real Estateunmatched
Communication Skillsunmatched
Corrective Actionunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Driver's Licenseunmatched
Health Insuranceunmatched
Health Planunmatched
Home Inspectionsunmatched
Horticultureunmatched
Identify Issuesunmatched
Maintenance Servicesunmatched
Microsoft Officeunmatched
Multilingualunmatched
Organizational Skillsunmatched
Property Maintenanceunmatched
Property Managementunmatched
Proposal Writingunmatched
Quality Assuranceunmatched
Quality Metricsunmatched
Record Keepingunmatched
Sales Managementunmatched
Systems Administration/Managementunmatched
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