Gras Lawn is a commercial landscaping company that offers a full range of services, performed by a team of highly skilled professionals.Core CompetenciesDemonstrates strong operational leadershipHighly organized with disciplined executionEffective problem solver with sound judgmentTrusted and respected by field crewsStrong communication and relationship-building skillsProfessional and confident presenceSales-oriented mindset with a focus on growthDetail-oriented and proactiveFinancial awareness and margin disciplineStrong organization and time management skillsPerformance MetricsReduction in safety incidentsCrew productivity levelsSafety compliance performanceMaintenance renewal rateLandscape quality site assessment scoresResponse time to customer issuesCore ResponsibilitiesSupervise and support Crew Leaders to ensure effective team management and performanceMonitor and improve labor efficiency across all field operationsMaintain and enforce company service quality standardsImplement and enforce all safety policies and protocolsCoordinate closely with Account Managers to ensure successful service deliveryPromote and sustain a strong culture of safety across all crewsCustomer Relationship LeadershipMaintain proactive, professional communication with customersBuild long-term, trusted relationshipsRespond to client needs in a timely and effective mannerLandscape Quality & Site AssessmentsConduct formal landscape quality site assessments on assigned propertiesIdentify quality deficiencies and ensure corrective actions are completedCollaborate with the Operations Manager to maintain service standardsMaintenance Renewal LeadershipLead maintenance renewal processes for assigned accountsSecure contract renewals to achieve retention targetsProtect pricing integrity and gross margin during the renewal processIdentify enhancement opportunities through property inspections and client conversationsEstimate and propose enhancement projectsAchieve assigned enhancement sales and gross margin targetsCoordinate with Operations and Branch leadership to ensure effective execution of sold workBranch Support & Strategic AlignmentParticipate in branch planning and strategy discussionsCollaborate with Operations Managers and Crew Leaders to ensure service expectations are clearly communicated and executed#J-18808-Ljbffr