Landscaping Account Manager-Residential at GreenSpace Lawn & Landscape

About GreenSpace Lawn & Landscape

Founded in 2024 when two long established landscape companies joined forces, GreenSpace Lawn & Landscape, headquartered in Manassas, is a fast-moving, reliable team serving customers in Northern Virginia. Our culture means showing up, working hard, and doing the job the right way, every time. If you're the kind of person who likes to stay busy, take ownership, and see real results at the end of the day, you'll fit in here.

The Landscaping Account Manager-Residential serves as the primary liaison between clients and the operations team. This role manages client relationships, ensures service quality, and oversees the financial performance of assigned accounts. The Residential Account Manager is responsible for property inspections, enhancement sales, contract renewals, and delivering exceptional customer service that builds long-term partnerships.

We offer an annual salary of $65,000 to $75,000, bonus incentive, retirement/401K plan, major holidays, paid time off, and a positive and collaborative work environment.

Landscaping Account Manager-Residential Key Responsibilities:

• Serve as the primary point of contact for assigned clients, ensuring proactive communication, timely follow-up, and effective service solutions that strengthen relationships and drive satisfaction.
• Work collaboratively with Production Managers to coordinate maintenance schedules, work plans, and service quality to ensure operations consistently meet or exceed client expectations.
• Conduct regular site audits to evaluate landscape quality, identify enhancement opportunities, and document findings in Aspire to maintain accountability and continuous improvement.
• Oversee financial performance by monitoring budgets, tracking job costs, and managing account profitability.
• Develop and deliver professional proposals for enhancements and contract renewals, providing timely follow-up within 24 hours and identifying opportunities for service expansion.
• Maintain accurate client records, KPI reports, and other administrative documentation. Participate in leadership and strategic planning meetings to support operational excellence and organizational success.

Landscaping Account Manager-Residential Requirements:

• 3–5 years of experience in landscape account management or related industry service roles.
• In-depth horticultural knowledge with expertise in landscape maintenance best practices.
• Success overseeing landscape crews and ensuring site safety compliance.
• Strong understanding of service economics, labor efficiency, and field productivity metrics.
• Exceptional communication, organizational, leadership, and client relationship management skills.
• Proficient in Microsoft Office Suite and Aspire software preferred.
• Experienced managing multiple client accounts, budgets, and service deliverables simultaneously.

Location: Manassas, VA 20109