Join swissQprint, a global pioneer in precision UV LED flatbed and roll-to-roll printing. Help customers unlock flawless output, master workflows, and test materials that turn ideas into stunning prints. If you enjoy solving puzzles, teaching others, and collaborating to deliver best-in-class service, this role is for you.
Your impact
Train operators on-site across the U.S. and Canada—hands-on, practical, and tailored.
Partner with Sales to provide technical pre-sales support that advances opportunities.
Become a subject-matter expert on swissQprint hardware and software.
Troubleshoot via phone, email, and remote tools with calm, clear guidance.
Execute media testing and sample print production for customer approval.
Deliver compelling equipment demonstrations.
Maintain demo gear and assist with trade show readiness and booth support.
Complete essential administrative tasks, documentation, and reporting.
Keep workspaces—ours and customers’—organized and clean.
Pursue ongoing learning to sustain and expand your qualifications.
Live our values in every interaction.
Work setup
Status: Full-time
Location: West Dundee, IL (Chicago region)
Travel: ~10%–30% regularly (U.S. and Canada). You arrange your own travel and may keep earned points.
Pay and perks
Competitive compensation
Medical, dental, vision, and life insurance
Safe Harbor 401(k) program
Covered travel expenses plus per diem
What you bring
Customer focus with a service mindset
Resilience under pressure
Strong interpersonal communication and rapport-building
Excellent time and priority management
Ownership and accountability
Collaborative, team-first approach
Preferred background
Prepress skills and software experience (Illustrator, Photoshop, InDesign, or equivalent)
Working knowledge of RIP software and color workflows
Production experience in print
Clear written and verbal communication; customer-facing comfort
Reliable teammate
Located near West Dundee, IL, or able to relocate
Valid driver’s license and ability to travel to Canada
Proficient with Microsoft Word, Excel, Outlook, PowerPoint, and Teams
Our culture
We are driven to help customers succeed with service and support that reflect our brand—integrity, quality, teamwork, and the relentless pursuit of “above and beyond.”
Guiding principles
Elevate: collaborate across teams; show respect; encourage peers; embrace stretch goals; deliver outcomes that matter.
Exceed: anticipate customer needs; set a high bar for quality; fix issues early; improve processes; stay fully committed.
Energize: keep a positive outlook; act with integrity; fuel team spirit; drive satisfaction; hit performance targets.
Champion: learn continuously; adapt to change; align to strategy; take initiative—see it, own it, do it; stay resilient.