Large Loss Project Manager (ID#571)

East Stroudsburg, PA|Full-Time|On-Site

Our Client is a leading restoration company serving the Pocono Mountains region and surrounding communities. We help homeowners and businesses recover from water, fire, mold, and storm damage — restoring properties and peace of mind when people need it most. As part of a nationally recognized network, we combine the resources of a large organization with the responsiveness and care of a locally owned operation. We are growing rapidly and looking for experienced professionals to join our large loss division.

Our Client is seeking an experienced and driven Large Loss Project Manager to lead the oversight and successful delivery of large-scale commercial and residential restoration and reconstruction projects. In this role, you will serve as the primary point of contact for clients, insurance representatives, and subcontractors — managing all aspects of the project lifecycle from initial scope development through final completion. This is a front-line leadership position that requires deep field knowledge, strong communication skills, and a commitment to delivering excellent results under pressure.

Oversee the full project lifecycle on large loss and commercial restoration/reconstruction projects, including water, fire, mold, and storm-related losses

Conduct thorough on-site inspections and assessments to develop accurate, detailed scopes of work and estimates using Xactimate or comparable estimating software

Negotiate scope and estimate approvals with homeowners, property managers, business owners, and insurance adjusters

Hire, schedule, coordinate, and supervise subcontractors across all trades including carpentry, mechanical, electrical, and plumbing

Manage project budgets, job costing, and profitability — tracking expenses against estimates and flagging variances proactively

Apply for required building permits and coordinate all necessary inspections with local authorities

Ensure full compliance with OSHA regulations, company safety policies, and applicable local building codes; conduct regular safety toolbox talks on job sites

Provide detailed written project updates with photos during and after every site visit to keep clients, insurance representatives, and internal teams informed

Review all job site documentation to ensure services rendered are accurately recorded and billing requirements are met

Manage customer and client satisfaction throughout the project, fostering trust and resolving concerns swiftly

Coordinate with the Operations Manager and General Manager on daily priorities, resource allocation, and project status

Participate in recruiting, onboarding, and training production teammates as needed

Respond to emergency large loss events as required — availability for on-call response is expected

Minimum 3–5 years of experience in restoration, construction, or project management with demonstrated large loss or commercial project experience

Strong working knowledge of Xactimate estimating software

Valid driver’s license with clean driving record

IICRC certifications (WRT, ASD, FSRT, or equivalent) preferred or willingness to obtain

Proven ability to manage multiple simultaneous projects on time and within budget

Excellent communication skills — written and verbal — with clients, insurers, and crews

Ability to work a flexible schedule including evenings, weekends, and on-call emergency response

High school diploma or GED required; associate’s or bachelor’s degree in construction management or related field a plus

Physical ability to climb ladders, work at heights, navigate crawl spaces and attics, and lift/carry up to 50 lbs

Our Client offers a competitive compensation package commensurate with experience, including:

Competitive base salary (commensurate with experience)

Performance-based bonus eligibility

Company vehicle or vehicle allowance

Health, dental, and vision insurance

401(k) with company matching

Paid time off (vacation, sick, and holidays)

Ongoing industry training and certification support

Opportunity for advancement within a fast-growing franchise

Restoration is a recession-resistant industry — people always need help recovering from unexpected property damage. At Our Client, you will work on meaningful, high-impact projects that make a real difference in people’s lives. You’ll be part of a team that values excellence, integrity, and professional growth. If you are a self-motivated leader who thrives in a fast-paced, field-driven environment, we want to hear from you.