Scope:

Cleans and stores hotel linens/ uniforms in a timely, organized manner to ensure that hotel’s laundry and linen needs are met.

Primary Responsibilities:

Ø  Receives soiled linens by bag, cart or chute from the floors.  Sorts all articles by kind, color and degree of soil.  Inspects all laundry and linens and records all damaged or stained items.

Ø  Operates washers and dryers according to recommended capacity and other manufacturers’ guidelines.  Ensures necessary chemicals are added in the correct quantities prior to wash cycles.

Ø  Folds clean linens and stores as appropriate.  Operates linen feeder, sheet folder, towel folder and table linen ironer machines.

Ø  Assists in daily linen counts for monthly inventories.

Ø  Informs supervisor of malfunctioning equipment.

Ø  Responds quickly to guest requests in a friendly manner.  Follows up to ensure guest satisfaction.

Ø  Provides a professional image at all times through appearance and dress.

Organizational Structure:

·      Reports to: Director of Housekeeping,  Housekeeping Manager