Law Enforcement Support Technician
Salary
$20.50 - $24.75 Hourly
Location
Police Department, Round Rock, TX
Job Type
Full-Time
Job Number
201802200
Department
Police - Special Operations
Opening Date
06/18/2026
Closing Date
6/28/2026 11:59 PM Central
Description
Under general supervision the Law Enforcement Support Technician position supports the Patrol and Records division of the Round Rock Police Department, and helps the department efficiently use police resources. Work is performed in accordance with established policies, procedures, local, state, and federal regulations with considerable independence to use pertinent training and knowledge.
Posted range is the starting salary. Pay rate offered is based on experience.
Examples of Duties
Supports law enforcement agencies, court jurisdictions and the community by responding to various types of requests either through dispatched, verbal, or written communication.
Processes highly confidential information and route to appropriate channels
Ensures timely and accurately completion of tasks including assisting with public information requests, collection of evidence and entry into criminal databases.
Understands pertinent local, state, and federal regulations that affect the processing or release of criminal and civil information.
Responds to traffic complaints by email and phone; reviews location to determine type of study and equipment required; deploys speed trailer; provides feedback to citizen and notifies patrol for enforcement if necessary.
Collects evidence by finding property and taking photos of damage or bodily injury; dusts for prints and collects items to be transported to the PD; collects, transports and submits property to the police department for investigation or safekeeping.
Responds to traffic hazards in roadway by blocking traffic and removing hazards; responds to accident scenes, sets up cones, gets witness statements; provides transportation to safe location or residence.
Responds to calls and maintains crime scene log manually by listing all personnel entering the crime scene.
Must be able to lift at least 50lbs unassisted into a vehicle; climb in and out of a truck to retrieve equipment; maneuver a speed trailer, attach a hitch and deploy the trailer.
Experience and Training
Certificates and Licenses Required
2026 CITY OF ROUND ROCK EMPLOYEE BENEFITS OVERVIEW
At the City of Round Rock, our employees drive our success. We believe serving the community starts with taking care of our employees. We're committed to offering competitive and comprehensive benefits that not only protect your health and financial future but also help you thrive both professionally and personally.
Health & Medical Coverage
Robust Medical Plans: Comprehensive in-network coverage, 100% covered preventive care, and competitive deductibles and out-of-pocket maximums. The City invests in employee well-being by paying a significant share of premiums and providing subsidies for dependent coverage.
No-Cost, On-Site Primary Care Health Clinic: Free primary care visits at RockCare for employees and eligible dependents, ensuring convenient, quality care.
Dental and Vision Benefits
Dental Plan: Low copays and in-network savings for exams, cleanings, fillings, and major dental procedures.
Vision Plan: Affordable vision coverage with benefits for exams, eyewear, and contact lens services-ensuring you see clearly every day.
Leave Benefits
Paid Parental Leave: Bond with your newest family member through paid parental leave that supports work-life balance when it matters most.
Generous Vacation and Sick Leave Accruals: Accrue 120 hours of vacation leave and 96 hours of sick leave in year one!
Personal Leave: Full-time exempt employees enjoy 40 hours of personal leave a year.
12 Paid City Holidays: A holiday schedule designed for rest, recharge, and time with family and friends.
Life, Disability, and Supplemental Insurance
Life & AD&D Insurance: Basic life insurance provided at no cost with optional voluntary coverage available to ensure your family's security.
Disability Coverage: Short- and Long-Term Disability plans protect your income in the event of illness or injury.
Supplemental Benefits: Accident, Critical Illness, and Hospital Gap insurance help cover unexpected costs, easing financial stress during tough times.
Flexible Spendings, Retirement & Savings
Flexible Spending Accounts (FSAs): Pre-tax options for health care and dependent care expenses that help you manage out-of-pocket costs.
2:1 Match on Texas Municipal Retirement System (TMRS) Retirement Pension: Secure your future with our TMRS retirement plan-your savings grow twice as fast! You contribute 7% of your pre-tax gross salary to an account that earns at least 5% interest every year. At retirement, the City matches your TMRS account 2:1 and also provides a supplement death benefit.
457(b) Deferred Compensation Plans: Boost your financial goals by deferring some of your pre-tax income and investing it for growth.
Tuition Assistance: Support for further education and career development.
Balancing Work and Life
Employee Assistance Program (EAP): Access free, confidential counseling services for personal or work-related challenges.
Legal & ID Theft Protection: Enjoy peace of mind with affordable legal assistance and identity theft protection for life's unexpected challenges.
Pet Insurance: Keep your furry family members healthy with optional pet insurance that helps cover vet costs.
Wellness Benefits:
Free 24/7 gym access with showers, lockers, and modern equipment.
Free Round Rock Public Library card with access to LinkedIn Learning training.
Free Yoga and Strength/Conditioning classes.
Free or discounted memberships to local recreation centers and access to community resources.
Free pool passes (excluding RockNRiver).
Free access to training courses, online and in-person.
And so much more!
Visit our benefits website or look at our benefits guide to learn more!
01
Which of the following best describes your education?
02
How many years of experience do you have working with citizens and the public in a public safety/law enforcement environment?
03
Which of the following best describes your qualifications?
04
This position requires you to obtain a TCIC/NCIC Certification within six (6) months of employment. Are you able to meet this requirement?
05
This position requires you to have completed, or be able to complete, Criminal Justice Information Services (CJIS) training. Are you able to meet this requirement?
06
Do you possess a valid Texas Driver License?
Required Question
Employer City of Round Rock
Address 231 E. Main Street
Suite 100
Round Rock, Texas, 78664
Phone 512-218-6641
Website http://www.roundrocktexas.gov