Job DescriptionA meaningful leadership role — direct input into how the firm grows and operates, working side by side with firm leadership that genuinely changes clients' lives.Operational & Strategic LeadershipServe as the operational backbone of the firm, reporting directly to the Managing Partner and identifying and planning for the firm's changing operational needs.Partner with firm leadership on strategic planning, budgeting, and firm-wide policy; prepare agendas for and attend firm leadership meetings.Directly supervise and mentor the Receptionist and administrative department personnel, ensuring consistency in procedures and staffing across the firm.Financial ManagementPlan, forecast, prepare annual operating budget, variance analysis, profitability analysis, rate analysis, financial analysis and reporting, accounting statements review.Oversee billing, invoicing, accounts receivable and payable, trust accounting, cash flow, and banking relationships.Administer the firm's 401(k) plan and monitor overall financial performance indicators for leadership.Work in conjunction with the external accountant and tax consultants.Monitor financial performance indicators.Human Resources & Team LeadershipLead recruiting, onboarding, performance management, and employee relations for non-attorney staff.Manage salary and benefits administration, coordinate with HR/payroll vendors, and ensure compliance with employment law.Set clear performance expectations and KPIs and resolve day-to-day employee relation matters.Managing all HR-related functions, including onboarding and offboarding of employees, employment records, policies, procedures, and compliance.Helping maintain a professional, organized, and collaborative office environment.Practice ManagementSupport practice management functions including workload distribution, staffing recommendations, and coordination with the firm's Intake team.Track key performance indicators — case timelines, revenue per case, collections, and staff productivity — and provide leadership with real-time operational insights.Establish and track key performance indicators and provide leadership with real-time operational insights.Promote a positive workplace culture rooted in accountability and teamwork.Monitor and report key performance indicators, including:Average case valueRevenue per employeeClient acquisition costConversion ratesMatter lifecycle timelinesProvide accurate, real-time operational data/insights to support decision-making.#J-18808-Ljbffr