Lawncierge

Lawncierge

Lawn Club is an exciting competitive socializing destination in the Seaport, positioning itself as "New York's Leisure Headquarters." The massive 25,000 square foot venue features indoor and outdoor rentable gaming lawns, amazing cocktails, and a streamlined menu of tastybites. Each rentable lawn includes popular lawn games, big-screen TVs, courtside F&B service, and dedicated "Lawncierges." Lawn Club caters to a variety of audiences, from twenty-somethings to corporate event planners.

Seaport Entertainment is looking for a Lawncierge to be based at Lawn Club. Positioning itself as "New York's Leisure Headquarters," Lawn Club features indoor and outdoor rentable gaming lawns in a massive 25,000 square foot venue, along with amazing cocktails and a small menu of tasty bites.

Designed to deliver the ideal atmosphere for hanging out with friends, each rentable lawn at Lawn Club will come with a full complement of popular lawn games including bocce, cornhole, croquet, ladders, kan jam, beersbee and lawn pong, along with big-screen TVs for sports enjoyment, courtside F&B service, and dedicated "Lawncierges" to help with all gaming needs. Lawn Club also features two regulation Shuffle Board courts and two Putting Pool greens.

Lawncierges are the heart-and-soul of Lawn Club. They live and breathe a passion for all-things lawn games - not just the rules and equipment, but the spirit of hanging out with a game to play, a drink in your hand and grass under your feet.

Your role is to help guests get on a court and have a great time by ushering them from the clubhouse to the court, setting up the gaming equipment, and providing tips on technique, rules, scorekeeping, etc.

You also keep enthusiasm high by checking in on guests' games, complimenting shots, giving pointers, and providing any assistance needed.

Lawncierges work closely with the service team to ensure all guests' F&B needs are being met.

What You Will Do

• Deliver a superior and fun gaming/ recreation experience to all guests
• Serve as main point of contact for guests participating in Lawn Club activities
• Greet, welcome, and usher guests to courts, introduce game options, check in regularly with guests
• Demonstrate expert knowledge of all games and activities
• Provide tips on play, rules, scorekeeping, etc. and encourage guests during games
• Assist patrons with questions, inquiries, and guide complaints to management
• Set-up, maintenance and breakdown of gaming equipment
• Partner with F&B staff for dining and drink experiences
• Adhere to and ensure safety of all guests
• Actively participate during line up
• Maintain elevated standards of cleanliness and appearance throughout all areas of the club
• Follow all company policies, procedures, and guidelines
• Consistently report to scheduled shifts on time and ready to work in proper uniform
• Operate ethically to protect the assets and image of the company
• Perform other duties and responsibilities as per business need

About You

• Minimum of 1+ years as concierge, recreation attendant, or equivalent relevant experience
• Able to deliver a fun, enthusiastic experience to guests consistently
• Personable demeanor, instinctive nature, and ability to deliver world-class hospitality
• Ability to think quickly, multi-task, and thrive in a fast-paced environment
• Ability to communicate effectively and eloquently, both verbal and written
• Ability to take direction and execute
• High standards for cleanliness of workspace and service areas
• Professional demeanor and polished appearance
• Strong organizational and time management skills
• Ability to work both independently and in a team environment
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Must be passionate, entrepreneurial, and dedicated to success

Physical Requirements

• Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards.
• Ability to lift and carry items weighing 10 – 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).
• Ability to stand for long periods of time.

Compensation: $20 – $25 per hour

OUR BENEFITS

Taking care of our people is at the heart of everything we do and we're committed to supporting our team with benefits that promote well-being, balance, and growth. From health and wellness to professional development and unique perks, our benefits are designed to help you thrive. Benefits may vary based on employment type and status and may include:

• Medical, dental & vision coverage
• 401(k) with company match contributions
• Life insurance coverage
• Generous paid time off policy
• Free family meal
• 50% employee discount at our businesses
• A robust employee referral bonus program

GROWTH OPPORTUNITIES

To us, your career is more than a job—its a journey. Whether you're just starting your career or looking to take the next step, you'll have access to diverse experiences within restaurants, entertainment, sports, retail, and hospitality to gain exposure across different industries and roles. Our goal is to promote from within, offering mentorship, collaboration, resources and clear paths to advancement as you build valuable skills. In our culture, growth isn't just encouraged—it's expected, and we're here to support you every step of the way.