LDA Outreach Coordinator: Student Counseling Services - UTK

The Division of Student Life at the University of Tennessee, Knoxville invites applications for the position of Outreach Coordinator at the Student Counseling Center (SCC). The Outreach Coordinator works with the assistant director of the department to develop a strategic outreach plan that incorporates a continuum of mental health promotion, prevention, early intervention, and suicide prevention initiatives. Establish measurable annual goals that identify priority populations, desired outcomes, implementation strategies, and timelines. Coordinate a broad range of outreach activities, including workshops, presentations, awareness campaigns, classroom programs, tabling events, campus-wide initiatives, digital programming, and peer-to-peer educational efforts. Monitor emerging trends in college student mental health, national best practices, and university data to ensure programming remains responsive, inclusive, evidence-informed, culturally relevant, and student-centered. This role includes the responsibility of creating evaluation measures relevant to outreach, identifying data trends, and ensuring that the outreach initiatives remain relevant and impactful to students, faculty and staff.

The Outreach Coordinator is also responsible for the marketing of the Student Counseling Center throughout campus in partnership with Student Life Communications. This role supports the development of marketing initiatives through digital, print, and other means, ensuring that the Student Counseling Center remains front of mind for students as an accessible resource.

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

Required Qualifications

• Education: Bachelor''s Degree

• Experience:

• One year of experience in project management related to training, outreach, or marketing; One or more years of experience utilizing social media for networking and promotion required.

• Knowledge, Skills, Abilities:

• Strong communication, interpersonal, and organizational skills.

• Ability to develop campaigns to represent the department's voice consistently across platforms and in person.

• Ability to present to groups ranging from small organizations to large campus audiences

• Knowledge and Skills to create, edit, and deliver content for tabling, social media, and presentations

• Ability to maintain data on quality, content, and effectiveness

• Knowledge of the mental health field through relevant education or work experience

• Adaptable computer skills Microsoft applications

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications

• Education: Master''s Degree

• Experience:

• 2 years experience in business development, marketing, or similar; Experience previously working in university setting.

• Knowledge, Skills, Abilities:

• Skilled in graphic and content design platforms and computer applications (Canva, Adobe, Creative Suite)

• Sufficient photography skills for event promotion

• Knowledge of/familiarity with university systems (Blackthorn, DASH, 25live, etc.)

• Knowledge of accessibility standards for print and digital content

Work Location

• Location: Knoxville, TN
• Onsite

Compensation and Benefits

• UT market range: MR08
• Anticipated hiring range: Commensurate with education and experience
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

Application Instructions

To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted on or before September 11, 2026.

• Vita/Resume (please include month/year start/end dates, make clear
• Cover Letter
• List of 3 Professional References, including supervisor at most recent employer

About The College/Department/Division

The Division of Student Life is comprised of an outstanding group of professionals who create student-centered opportunities that contribute to a transformative Volunteer Experience. These opportunities allow students to grow their skills and knowledge outside of the classroom. From health and wellness to service and engagement, we provide opportunities where students exemplify the Volunteer Spirit, inspiring others to learn, lead, and serve.

Our departments provide essential services that support student success and future growth, fostering engagement, leadership, and wellness while enhancing belonging. Together, they create transformative experiences that help students achieve both academic and personal goals.

The Student Counseling Center is a multidisciplinary clinical team dedicated to supporting the mental health, wellbeing, and academic success of students through responsive mental health services. The center provides a range of clinical offerings including individual and group counseling, crisis intervention, outreach and prevention programming, consultation, and training for graduate trainees and campus partners. Staff collaborate closely with university departments to promote a holistic, community-based approach to student care. The Student Counseling Center values clinical excellence, innovation, and a strong commitment to student development within a dynamic campus environment.

45% Program Management

• Develop and implement a strategic outreach plan in collaboration with the SCC Assistant Director that incorporates a continuum of mental health promotion, prevention, early intervention, and suicide prevention initiatives
• stablish measurable annual goals that identify priority populations, desired outcomes, implementation strategies, and timelines; Develop and implement a broad range of outreach activities, including workshops, presentations, awareness campaigns, classroom programs, tabling events, campus-wide initiatives, digital programming, and peer-to-peer educational efforts
• Monitor emerging trends in college student mental health, national best practices, and university data to ensure programming remains responsive, evidence-informed, and student-centered, in collaboration with Student Life Communications

20% Coordination

• Research best practices for implementation and development of SCC outreach initiatives and collaborate with campus and community partners to develop and deliver integrated health and wellness programming
• Build and maintain collaborative relationships with departments across the university, including health and wellness units, student organizations, academic colleges, faculty, staff, and campus partners to expand the reach of mental health education
• Facilitate outreach requests, educational presentations, tabling opportunities, and prevention initiatives that support the diverse needs of the campus community; Supervise, train, and mentor student staff and/or peer educators involved in outreach programming

15% Suicide Prevention

• Manage campus-based suicide prevention initiatives, relevant grants, and reporting and assessment of suicide prevention in collaboration with SCC leadership and university partners
• Research and support the development and implementation of evidence-informed suicide prevention strategies that increase awareness of warning signs, protective factors, available resources, and intervention skills
• Collaborate with campus stakeholders to expand access to suicide prevention education and training opportunities

10% Evaluation

• Develop and implement assessment plans to evaluate outreach initiatives and measure program effectiveness
• Collect, analyze, and interpret quantitative and qualitative data related to participation, learning outcomes, student engagement, mental health literacy, help-seeking behaviors, and awareness of SCC services
• Use assessment findings to make data-informed decisions, improve programming in real time, identify service gaps, and guide future outreach priorities
• Prepare reports and communicate outcomes to SCC leadership and campus stakeholders

10% Communications and Promotion

• In partnership with Student Life Communications, serve as the SCC liaison for student-centered communications that promote mental health, increase awareness of counseling services, reduce stigma, and reflect the SCC mission, vision, and values
• Provide subject matter expertise and develop content for social media, print materials, websites, newsletters, presentations, campaigns, and other communication platforms in alignment with university communication standards
• Create educational materials that support outreach activities and use assessment data to continuously improve messaging, accessibility, and student engagement

45% Program Management

• Develop and implement a strategic outreach plan in collaboration with the SCC Assistant Director that incorporates a continuum of mental health promotion, prevention, early intervention, and suicide prevention initiatives
• stablish measurable annual goals that identify priority populations, desired outcomes, implementation strategies, and timelines; Develop and implement a broad range of outreach activities, including workshops, presentations, awareness campaigns, classroom programs, tabling events, campus-wide initiatives, digital programming, and peer-to-peer educational efforts
• Monitor emerging trends in college student mental health, national best practices, and university data to ensure programming remains responsive, evidence-informed, and student-centered, in collaboration with Student Life Communications

20% Coordination

• Research best practices for implementation and development of SCC outreach initiatives and collaborate with campus and community partners to develop and deliver integrated health and wellness programming
• Build and maintain collaborative relationships with departments across the university, including health and wellness units, student organizations, academic colleges, faculty, staff, and campus partners to expand the reach of mental health education
• Facilitate outreach requests, educational presentations, tabling opportunities, and prevention initiatives that support the diverse needs of the campus community; Supervise, train, and mentor student staff and/or peer educators involved in outreach programming

15% Suicide Prevention

• Manage campus-based suicide prevention initiatives, relevant grants, and reporting and assessment of suicide prevention in collaboration with SCC leadership and university partners
• Research and support the development and implementation of evidence-informed suicide prevention strategies that increase awareness of warning signs, protective factors, available resources, and intervention skills
• Collaborate with campus stakeholders to expand access to suicide prevention education and training opportunities

10% Evaluation

• Develop and implement assessment plans to evaluate outreach initiatives and measure program effectiveness
• Collect, analyze, and interpret quantitative and qualitative data related to participation, learning outcomes, student engagement, mental health literacy, help-seeking behaviors, and awareness of SCC services
• Use assessment findings to make data-informed decisions, improve programming in real time, identify service gaps, and guide future outreach priorities
• Prepare reports and communicate outcomes to SCC leadership and campus stakeholders

10% Communications and Promotion

• In partnership with Student Life Communications, serve as the SCC liaison for student-centered communications that promote mental health, increase awareness of counseling services, reduce stigma, and reflect the SCC mission, vision, and values
• Provide subject matter expertise and develop content for social media, print materials, websites, newsletters, presentations, campaigns, and other communication platforms in alignment with university communication standards
• Create educational materials that support outreach activities and use assessment data to continuously improve messaging, accessibility, and student engagement