Lead Application Engineer

Kforce Inc.

Phoenix, AZ

JOB DETAILS
SALARY
$50–$60
SKILLS
Amazon Web Services (AWS), Application Integration, Application Programming Interface (API), Call Center Integration, Call Centers, Cloud Computing, Communication Skills, Cross-Functional, GCP (Good Clinical Practices), Genesys Solutions, Java, Legal, Mentoring, Product Planning, Short Messaging Service (SMS), Software Development, Software Engineering, System Integration (SI), Technical Leadership, Technical Strategy
LOCATION
Phoenix, AZ
POSTED
6 days ago
Kforce has a client in Phoenix, AZ that is seeking a Lead Application Engineer to drive application development and integration efforts supporting a large-scale contact center environment. Summary: This role will play a critical part in modernizing technology, including an upcoming migration from on-premise contact center platforms to a cloud-based solution (AWS or GCP). This is a highly visible role requiring both hands-on engineering expertise and strategic technical leadership to partner closely with business and product stakeholders. Key Responsibilities:
  • Lead design, development, and integration of Java-based applications and APIs
  • Drive architecture and technical strategy aligned to business and product roadmaps
  • Support and enhance integrations with contact center technologies (Genesys)
  • Play a key role in cloud migration initiatives from on-prem to AWS or GCP
  • Provide technical leadership and mentorship to engineering teams
  • Collaborate cross-functionally with product, business, and infrastructure teams
  • Ensure scalability, performance, and reliability of applications in a high-volume environment

Requirements:

  • 10+ years of experience in application development
  • Strong expertise in Java development and API engineering
  • Experience working with contact center platforms (Genesys preferred)
  • Proven ability in solution architecture and technical strategy
  • Experience integrating enterprise systems in complex environments
  • Strong communication skills with the ability to influence stakeholders
Preferred Qualifications:
  • Experience supporting contact center cloud migrations
  • Familiarity with AWS or Google Cloud Platform (GCP)
  • Background in large enterprise or highly regulated environments
  • Prior experience in a lead or principal-level engineering role

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.


About the Company

K

Kforce Inc.

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Financial Services
FOUNDED
1962
WEBSITE
http://www.kforce.com/