Description:
We are looking for a customer-facing Lead Architect to drive Agentic AI-driven telecom transformation programs (large scale NOC / SOC / Operations, etc.), leading customer workshops, shaping solution roadmaps, defining AWS-based architectures and advising business, technology and executive stakeholders.
Key Responsibilities
Serve as the primary onsite Lead Architect for Agentic AI-driven telecom transformation across NOC, SOC, network operations, service assurance and incident management domains.
Lead customer workshops and discovery sessions to assess current-state NOC/SOC operating models, alarm flows, ticket lifecycles, triage processes, escalation paths and operational pain points.
Translate network and operations challenges into scalable architectures spanning OSS, service assurance, observability, telemetry, ITSM, knowledge management and automation platforms.
Design integration patterns for alarms, events, incidents, topology, inventory, logs, metrics, traces and operational knowledge across telecom NOC/SOC ecosystems.
Partner with AWS, customer network teams, operations teams and engineering stakeholders to design secure, scalable and cloud-native Agentic AI telecom platforms.
Lead solutioning, PoCs, end-to-end technical delivery and executive presentations focused on operational efficiency, service reliability, network resilience and measurable business outcomes.
Provide architecture governance across onsite and offshore teams, ensuring operational use cases are aligned with telecom processes, data quality, integration feasibility and production-readiness.
Collaborate closely with Offshore teams, business, network, security, operations, product and engineering stakeholders throughout the transformation lifecycle.
Mentor architects and technical teams on Agentic AI-driven telecom patterns, NOC/SOC automation design, observability-led operations and architecture best practices.
Numbers & Facts
Location
Denver, CO
Salary
$60–$65 Per Hour
Skills
Amazon Web Services (AWS)unmatched
Artificial Intelligence (AI)unmatched
Automationunmatched
Best Practicesunmatched
Cloud Computingunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Data Processingunmatched
Data Qualityunmatched
Ecosystemsunmatched
Establish Prioritiesunmatched
Event Correlationunmatched
IT Service Management (ITSM)unmatched
Incident Managementunmatched
Knowledge Managementunmatched
Mentoringunmatched
Metricsunmatched
Network Administration/Managementunmatched
Network Operations Centerunmatched
Network Securityunmatched
Offshoringunmatched
Operational Support Systems (OSS)unmatched
Product Engineeringunmatched
Root Cause Analysisunmatched
Software Engineeringunmatched
Technical Deliveryunmatched
Telecommunicationsunmatched
Telemetryunmatched
Topologyunmatched
Use Casesunmatched
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