Lead Asset Protection and Safety Business Partner

About the Team

The Asset Protection & Safety department at PetSmart includes leaders and certified practitioners focused on workplace health & safety, food safety and pet health & safety compliance; as well as asset protection and investigations across stores, distribution centers, digital and corporate offices. In partnership with leaders across the business, we keep the pack safe while enabling Anything for Pets!

About the Location

Onsite Position:

This position is considered to be Fully Onsite, work is to be done onsite at a PetSmart location (Phoenix Home Office, PetSmart stores, Merchandise Development Center, Distribution Centers or another PetSmart site).

About the Job

DC Asset Protection and Safety Business Partner

The DC Asset Protection and Safety Business Partner plays a vital role in the execution and oversight of our programs and processes related to Safety, Assets Protection, Crisis Management, and Security. This position requires effective management, leadership, collaboration, and influence with the senior distribution leadership team, and home office teams to drive business results while achieving AP & Safety KPI goals and business support. This position reports to the Sr. Manager of Asset Protection & Safety.

Key Responsibilities:

• Training and Education: Provide ongoing safety training for all employees, focusing on best practices and emergency procedures.
• Audits and Inspections: Executes regular audits and inspections of their DC to ensure compliance with loss prevention and safety policies and regulatory safety/security compliance.
• Investigations: Executes and oversees asset protection and safety investigations.
• Crisis Management: Incident Commander during significant business disruptions.
• Physical Security: Conducts risk assessments and advises on security needs and aligns/evaluates support across multiple buildings.
• Third-Party Security Management: Coordinate and lead third-party security teams.
• Policy Development: Create and update loss prevention and safety policies to address emerging risks.
• Performance Monitoring: Track performance metrics and adjust strategies to improve outcomes.
• Talent Development: Development of direct reports utilizing PetSmart key competencies and developmental programs to establish a talent pipeline.
• Innovation/Strategy: Lead network-wide business case development and large-scale cross-functional initiative leadership

The Asset Protection & Safety Business Partner is accountable for executing company strategies and fostering success by embodying our vision, mission, and values.

Essential Duties and Responsibilities:

• Serve as the primary business partner for Asset Protection, Safety, and Food Safety for assigned distribution centers (DCs), and overseas applicable Asset Protection and Safety Business Partners as assigned.
• Activate DC leaders and key supply chain partners to promote a culture of safety and asset protection, including physical security and emergency response.
• Partner with Inventory Control to analyze total loss data and develop strategies for damage reduction.
• Execute safety inspections and provide support to identify and address opportunities for improvement.
• Ensure training compliance for associates, leaders, and vendors in accordance with company policies and regulations.
• Implement accident investigation programs and conduct regular reviews of safety programs for compliance.
• Represent PetSmart to third parties and direct their activities as needed.
• Collaborate with external agencies, such as OSHA and law enforcement.
• Undertake special projects as directed by the Sr. Director, Asset Protection and Safety
• Responsible for one or more of three key pillars: People Safety, Employee Health and Safety, or Asset Protection
• Travel may be required at times, with an expectation of some occasional overnight travel.

Key Competencies:

• Business Partnership: Ability to influence leaders and stakeholders to drive results.
• Communication Skills: Strong organizational and communication skills, both written and verbal.
• Collaboration and Influence: Highly developed collaboration and influencing skills.
• Analytical and Problem-Solving: Excellent analytical abilities with a strong problem-solving mindset.
• Investigative Skills: Proficient in investigative techniques and interviewing methodologies.
• Distribution Knowledge: In-depth understanding of distribution asset protection and safety programs.
• Analytical Reporting Proficiency: Skilled in interpreting reports generated by BIW, SAP, Riskonnect, and Case Reporting Systems.
• Technical Proficiency: Strong knowledge of computer applications, including Microsoft Teams, Word, Excel, and PowerPoint.
• Autonomous and Collaborative Work: Proven success working independently and effectively partnering across functions.

Education and Experience:

• Bachelor's degree in business administration, Environmental Health and Safety, or equivalent experience.
• Minimum of five years of relevant experience with a track record of advancement.
• Previous experience in logistics and retail environments is preferred.
• OSHA, EPA, DOT, NFPA, and other regulatory agencies.
• Proficient in Microsoft Office and other relevant software.

Certificates, Licenses, Registrations:

• CSP/ASP or other safety certification.
• OSHA 30 hour/Dept of Labor certification
• LPC/LPQ Certification is preferred.
• CFI (Certified Forensic Interviewer) certification desirable.
• Wicklander-Zulawski Interview and Interrogation Techniques preferred.

About the Culture

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.