The Lead Associate supports store operations by providing leadership, exceptional customer service, and maintaining a safe, organized environment.
Open availability is required.
Under supervision, they assist in stocking, merchandising, store opening/closing, and supporting team members across departments.
They train staff, ensure quality standards, and promote safety protocols.
Responsibilities include supervising 6-10 employees, ensuring merchandise quality, and fostering a positive shopping and donor experience.
The role demands strong communication, multitasking, goal-focused leadership, and a reliable work ethic.
Qualifications include retail experience, high school diploma (preferred), and physical ability to perform job duties.
This position contributes to organizational mission by enhancing store performance, supporting community engagement, and funding employment programs.