Lead Attendance Support

Job Title: Lead Attendance Support - Central Days/Status: Nonexempt, 187 Days

Department/School: Central Administration Pay Grade: Clerical 3

Reports to: Director of Information Systems HR Date Approved: 10/2007

Primary Purpose:

The primary purpose of this position is to provide districtwide attendance support and oversight for all campuses. The Lead Attendance Support serves as a central resource for campus attendance personnel and assists with maintaining accurate student attendance and related PEIMS data in accordance with District procedures and applicable state requirements.

This position provides guidance, troubleshooting, training, data review, and operational support to campus staff regarding attendance processes, student records, reporting, and related student information system functions. The position works collaboratively with campuses and Central Administration departments to identify and resolve attendance and data issues and promote consistency in attendance practices across the District.

Qualifications

Education/Experience

High school diploma or equivalent

Two years of experience in attendance, student records, data entry, PEIMS, or a related school district function

Experience working with student information systems preferred

Experience supporting multiple campuses or providing training to staff preferred

Special Knowledge/Skills:

Knowledge of student attendance procedures and recordkeeping requirements

Knowledge of PEIMS data and related attendance reporting preferred

Strong organizational, analytical, communication, and interpersonal skills

Proficient keyboarding and computer skills

Ability to use spreadsheets, databases, and student information systems

Ability to analyze data, identify discrepancies, and assist with resolution

Ability to interpret established procedures and communicate them clearly to campus staff

Ability to provide training and technical assistance to staff with varying levels of experience

Ability to maintain confidentiality of student and staff information

Ability to manage multiple priorities and meet established deadlines

Major Responsibilities and Duties:

• Provide districtwide support and assistance, including through the district ticketing system, to campus attendance clerks, registrars, administrators, and other staff regarding attendance procedures, student records, and related data.
• Review attendance and related student information system data for accuracy, completeness, and consistency across campuses.
• Assist campuses with identifying, researching, and resolving attendance discrepancies and data issues.
• Support the accurate collection, entry, verification, and maintenance of attendance and PEIMS-related data according to District procedures and applicable requirements.
• Serve as a central point of contact for campus staff regarding attendance processes, procedures, and related student information system questions.
• Provide training, demonstrations, and ongoing support to campus personnel regarding attendance procedures, data entry, reporting, and system functionality.
• Develop and maintain resources, instructions, procedures, and reference materials to support consistent attendance practices across the District.
• Prepare, review, and distribute attendance reports and other data as requested by Central Administration or campus administrators.
• Assist with districtwide attendance audits, data reviews, compliance activities, and reporting processes.
• Monitor attendance-related issues and trends and communicate concerns or recurring issues to the appropriate Central Administration staff.
• Assist with the development, implementation, and review of districtwide attendance procedures and processes.
• Collaborate with campus staff and Central Administration departments to resolve issues involving attendance, enrollment, student records, and related data.
• Assist with attendance-related state reporting and PEIMS processes, including researching and correcting errors or discrepancies as needed.
• Provide guidance to campus personnel regarding established attendance procedures and appropriate documentation.
• Assist with testing, implementation, and ongoing support of student information system changes that affect attendance or related student data.
• Maintain accurate physical and computerized records and ensure confidential information is handled appropriately.
• Participate in District meetings, training sessions, professional development, and workgroups related to attendance, student information systems, PEIMS, and data management.
• Assist with districtwide projects, process improvements, and special assignments related to student attendance and information systems.
• Maintain confidentiality of student, family, and staff information in accordance with District policies and applicable laws and regulations.
• Maintain regular and consistent attendance.
• Perform other duties as assigned.

Working Conditions

Mental/Physical/Environmental Demands:

Maintain emotional control under stress and demonstrate patience and flexibility when working with campus staff, administrators, parents, students, and the public. Work with frequent interruptions and changing priorities. Ability to communicate effectively with individuals across multiple campuses and departments. Ability to manage multiple projects, meet deadlines, and maintain accuracy in a high-volume environment. Prolonged use of computers and other office equipment may be required.