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Tradesmen Jobs in Ohio

Lead Automotive Technician

Cogent Talent Solutions

Cincinnati, OH

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JOB DETAILS
SALARY
$31–$38 Per Hour
SKILLS
Artificial Intelligence (AI), Automotive Repair and Maintenance, Automotive Technology, Communication Skills, Continuous Improvement, Corrective Action, Customer Experience, Customer Satisfaction, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Documentation, Electricity, Environmental Protection Agency (EPA), Establish Priorities, Hazardous Materials Clean-Up, Identify Issues, Maintenance Services, Mentoring, Negotiation Skills, OSHA, Organizational Skills, Performance Metrics, Preventative Maintenance, Pricing, Productivity Management, Profit & Loss, Quality Control, Repair Orders, Retail Management, Safety Compliance, Safety Training, Safety/Work Safety, Sales Support, Team Player, Technical Support, Testing, Tire Repair, Training Program
LOCATION
Cincinnati, OH
POSTED
Today
Primary Role Summary

The Automotive Technician is responsible for diagnosing, repairing, and maintaining customer vehicles safely, efficiently, and in accordance with manufacturer and company standards. The Technician plays a critical role in delivering quality repairs, identifying additional service opportunities, and ensuring an exceptional customer experience.

The Automotive Technician serves as the technical expert within the shop, providing accurate inspections, quality workmanship, and professional recommendations that support customer safety, vehicle reliability, and company profitability.
Key Responsibilities
1. Vehicle Diagnostics & Repair
  • Perform vehicle inspections and diagnostic testing.
  • Identify mechanical, electrical, drivability, and performance issues.
  • Diagnose root causes and recommend corrective actions.
  • Perform repairs according to manufacturer specifications and company standards.
  • Complete maintenance services including brakes, tires, alignments, oil changes, suspension, batteries, and other vehicle systems.
  • Verify repairs through testing and quality control procedures.
2. Inspection & Customer Recommendations
  • Perform comprehensive vehicle inspections.
  • Identify maintenance and repair opportunities.
  • Document inspection findings accurately.
  • Communicate repair recommendations clearly to Service Advisors.
  • Support customer safety and preventative maintenance programs.
  • Assist in maximizing vehicle reliability and customer satisfaction.
3. Productivity & Workflow Management
  • Maintain efficient work habits and productivity levels.
  • Complete assigned work within established labor times.
  • Manage workflow and prioritize assignments effectively.
  • Support overall shop throughput and scheduling objectives.
  • Minimize delays and operational bottlenecks.
4. Quality Control & Workmanship
  • Ensure repairs are completed correctly the first time.
  • Follow shop quality control procedures.
  • Conduct final inspections and testing prior to vehicle release.
  • Minimize comeback repairs and warranty work.
  • Maintain high standards of workmanship and professionalism.
5. Safety, Equipment & Facility Care
  • Follow OSHA, EPA, and company safety requirements.
  • Utilize tools, lifts, and diagnostic equipment properly.
  • Maintain a clean and organized work area.
  • Properly handle and dispose of hazardous materials.
  • Report damaged equipment and safety concerns immediately.
  • Protect customer vehicles and company assets.
6. Documentation & Communication
  • Complete repair order notes accurately and thoroughly.
  • Document diagnostic findings, repairs performed, and recommendations.
  • Communicate effectively with Service Advisors and management.
  • Maintain accurate labor and time records.
  • Participate in production meetings and training activities.
7. Continuous Improvement & Training
  • Stay current with automotive technology and repair procedures.
  • Participate in technical training and certification programs.
  • Develop advanced diagnostic and repair skills.
  • Support mentorship and knowledge sharing within the shop.
  • Promote a culture of professionalism and continuous improvement.
$31 - $38 an hour

Benefits:
  • Health, Dental, Vision
  • 401K match
  • Collaborative team environment
Key Performance Indicators (KPIs)
Productivity & Efficiency
  • Technician Productivity 100%
  • Technician Efficiency 120%
  • Billable Hours vs. Available Hours 95%
  • Labor Hours Produced vs. Goal Achievement
  • Work Orders Completed per Week
Quality Performance
  • Comeback Rate 2%
  • Warranty Rework Rate 1%
  • Quality Inspection Pass Rate 98%
  • First-Time Fix Rate 95%
Inspection & Sales Support
  • Digital Vehicle Inspection Completion 95%
  • Inspection Accuracy 95%
  • Recommended Service Acceptance Rate 50%
  • Maintenance Opportunity Identification Rate
Safety & Compliance
  • Safety Compliance Score 95%
  • Zero Preventable Safety Incidents
  • OSHA Compliance Adherence
  • Proper Documentation Completion 98%
Professional Development
  • Training Completion Rate 95%
  • Certification Progression Achievement
  • Attendance & Punctuality 98%
Authority & Decision Scope

The Automotive Technician has authority to:
  • Diagnose vehicle concerns and recommend repairs.
  • Perform repairs and maintenance within company guidelines.
  • Recommend additional repairs based on inspection findings.
  • Request technical assistance when necessary.
  • Stop work on unsafe vehicles, equipment, or conditions.
Pricing decisions, customer negotiations, and repair approvals remain the responsibility of the Service Advisor and Store General Manager.
Leadership Expectations

The Automotive Technician must demonstrate:
  • Technical competence and craftsmanship.
  • Accountability for quality and productivity.
  • Attention to detail and safety.
  • Professional communication and teamwork.
  • Commitment to customer satisfaction.
  • Continuous learning and skill development.


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Company

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Cogent Talent Solutions

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