Lead Beer and Wine Server

Company Mission Statement: "Run the Best Store in Town!"- Mr. Jack C. Smith, Founder, K-VA-T Food Stores, Inc.

Job Summary: The responsibilities of the Lead Beer and Wine Associate include providing exceptional customer service, leading by example, driving sales by effectively merchandising for adult beverages in the department and curating a menu to appeal to customer preferences.

Essential Job Functions:

• Generate and maintain a positive, welcoming, and enjoyable working environment with a customer-first initiative by encouraging associates to greet and speak to customers, as well as provide prompt, courteous, and efficient customer service.
• Interact professionally with management team, associates, supervision, and customers.
• Provide training and development in required skills and areas of job responsibilities to other Beer and Wine Associates.
• Order beer, wine, and departmental supplies to achieve a minimum inventory consistent with good operations, while avoiding out-of-stock conditions.
• Develop and rotate out menu offerings to maintain profitability, drive sales, and bring in new customers with innovation.
• Complete all department paperwork adhering to Model Store standards including department inventory.
• Inspect and rotate product on a regular basis.
• Maintain a clean and safe department according to company standards utilizing Sanitation schedules and daily to-do lists.
• Follow and implement all policies and procedures including all local, state, and federal regulations as it pertains to the beer and wine tasting station.
• Ensure efficient and courteous customer service at all times in support of the company's mission to "Run the Best Store in Town!"
• Responsible for attending on-site work during scheduled shifts to adhere to company time and attendance policies

Job Qualifications:

• Must be at least 18 years of age
• 1-2 years' experience in retail operations and/or Food Service Operations
• Previous experience serving beer, wine, and/or spirits
• Must be able to attain or have proper individual certification for serving adult beverages, per state regulations and where legally required.
• Must be able to resolve differences and diffuse difficult situations for both customers and associates through diplomatic means
• Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals daily
• Flexibility in work hours including nights, weekends, and holidays
• Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Benefits of working for Food City:

401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more!

About Food City:

Food City is a privately held, family-owned company with a driving mission to "run the best store in town." Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.