JOB REQUIREMENTS: Job Purpose The Lead Billing Analyst serves as the
primary resource and subject matter expert for the Billing Analysis
Team. While not a formal people leader, this role directs daily
workflow, provides technical guidance, and acts as the escalation point
for complex billing issues. This role manages vendor relationships
related to cash processing, leads testing initiatives for billing areas,
and participates fully in core Billing Analyst responsibilities to
ensure accuracy and compliance. Core Responsibilities Note: This is not
an all-inclusive listing Identify process inefficiencies and recommend
improvements to enhance accuracy, compliance, operational efficiency,
and customer experience. Drive results through the use of data queries
and the development and enhancement of Power BI dashboards and reports.
Lead and coordinate testing activities for related systems, process
improvements, and system upgrades; collaborate with Solution Architects,
IT, project teams, and business units to ensure thorough testing and
validation of outcomes. Perform day-to-day analyst functions including
data reconciliation, issue resolution, and reporting; provide subject
matter expertise for solving complex scenarios. Direct daily work of
other team analysts; act as the primary point of contact for technical
questions and escalations; mentor and coach team members on best
practices, tools, and processes. Oversee related vendor relationships,
ensuring service levels, compliance, and performance standards are met.
Job Specific Competencies Note: This is in addition to MGE's Core
Competencies Tech Savvy: Applies a deep understanding of systems and
data tools to deliver business value. Drives Results: Sets high goals
and consistently delivers quality outcomes on time. Manages Complexity:
Effectively solves problems involving multiple systems, vendors, and
stakeholders. Strategic Mindset: Identifies new opportunities to apply
data in support of broader business objectives. Develops Talent:
Supports the development of less experienced analysts by modeling best
practices and sharing expertise. Plans and Aligns: Breaks down work into
clear steps and ensures alignment across team members and project
stakeholders. Skills Proficient in SQL Ability to develop proficiency in
Power BI Advanced skill level in Microsoft Excel Strong understanding of
utility business operations and customer impacts related to data
management. Proven ability to lead cross-functional projects and manage
multiple priorities. Demonstrated strengths in data management,
problem-solving, and organizational skills, with a focus on transforming
data analyses into actionable process improvements. Proficient in
executing comprehensive QA processes for enhancements and change
management, from test planning through post-deployment validation.
Education Bachelor's... For full info follow application link.
AA/EOE-Minorities/Females/Gender Identity/Sexual
Orientation/Disabled/Vets * APPLICATION INSTRUCTIONS: Apply
Online: ipc.us/t/0F665B4BC4BE4E70 Qualified females, minorities, and
special disabled veterans and other veterans are encouraged to apply.
M
MADISON GAS & ELECTRIC CO