Coaching, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Inventory Management, Leadership, Lift/Move 50 Pounds, Maintain Compliance, Microsoft Office, Operational Support, Operations, Organizational Skills, People Management, Performance Analysis, Point of Sale (POS) Systems, Problem Solving Skills, Regulations, Regulatory Compliance, Retail, Retail Operations, Revenue/Sales Reporting, Shipping/Receiving, Staff Training, Team Building, Vision Plan
Lead Budtender (Full-Time) – Embr Dispensary
Pay: $19/hour + benefits
Schedule: Full-time (open availability required: days, nights, weekends, holidays)
About the Role
Embr Dispensary is seeking an experienced and motivated Lead Budtender to support daily retail operations and lead a high-performing team. This is a hands-on leadership role focused on customer experience, team development, compliance, and inventory control in a fast-paced cannabis retail environment.
Key Responsibilities
- Lead daily dispensary operations including opening/closing procedures
- Supervise, coach, and support budtenders and retail leads
- Ensure accurate cash handling, drawer balancing, and sales reporting
- Maintain compliant inventory processes (receiving, stocking, audits)
- Deliver and uphold exceptional customer service standards
- Train staff on products, procedures, and compliance requirements
- Monitor team performance and provide feedback and coaching
- Maintain compliance with all state and local cannabis regulations
- Collaborate with leadership, compliance, and operations teams
- Support store organization, workflow efficiency, and team culture
Qualifications
- Must be 21+ years old
- 1+ year cannabis industry experience required
- Previous retail leadership or supervisory experience preferred
- Strong knowledge of cannabis products, strains, and regulations
- Experience with POS systems (Blaze preferred) and METRC is a plus
- Proficient in Microsoft Office / Google Workspace (Excel skills a plus)
- Strong leadership, communication, and problem-solving skills
- Detail-oriented with strong organizational abilities
- Ability to thrive in a fast-paced, team-driven environment
What We’re Looking For
- A people-first leader with a positive, energetic attitude
- Passion for cannabis and customer education
- Strong accountability and decision-making skills
- Ability to coach, develop, and motivate a team
- Reliable, adaptable, and solutions-oriented mindset
Physical Requirements
- Ability to stand/walk for extended periods
- Lift up to 50 lbs occasionally
- Perform repetitive movements (bending, reaching, etc.)
Benefits
- Health, Dental & Vision Insurance
- Paid Time Off
- Employee Discount
- Paid Training
- Career growth opportunities
Equal Opportunity Employer
Embr Dispensary (Apical, Inc.) is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on any protected status.
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