Lead Bus Driver

Job Summary

$45,695 - $70,898 / year DOQ + Full-Time County Benefits 

Performs responsible work assisting Transit Supervisors to respond to issues that impact consistent service to customers; acts as supervisor in the absence of the Transit Supervisor on assigned shift.

Responsibilities:

• Assists Transit Supervisor by working with bus drivers to resolve issues that impact service to customers.
• During assigned shift, provides customer service information; manages on-route customer and vehicle incidents; investigates and reports on transit vehicle accidents or incidents; ensures inter and intra shift communication flow among bus drivers and staff.
• Relieves drivers for scheduled breaks and meals; provides coaching or training to new and established bus drivers; manages driver performance.
• May operate a bus over a designated route in accordance with arranged time schedules; collects fares, picks up and discharges passengers at pre-arranged locations; observes behavior and maintains safe and orderly conditions on the bus; provides information regarding bus service to passengers and the public; collects and turns in daily fare receipts; inspects bus prior to and after daily operation; cleans bus and may perform minor vehicle maintenance.
• Fills in for Williamsburg Area Transit Authority (WATA) Dispatcher as needed.
• Performs other duties as assigned.

Qualifications:

• Requires a high school diploma or equivalent and some experience operating multi-passenger vehicles; some supervisory, management and/or dispatching experience preferred.
• Must possess a valid Class B Commercial Learner's Permit (CLP) with Passenger and Air-Brake Endorsements prior to employment.
• Must possess or obtain within 90 days of hire a valid Virginia Class B Commercial Driver’s License with passenger endorsement and air brakes and have an acceptable driving record based on James City County’s criteria.
• Knowledge of the operation and maintenance requirements of passenger buses or similar automotive equipment; traffic laws and regulations applicable to equipment operation; hazards of equipment operation and of appropriate safety precautions; some knowledge of the geography of the County; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
• Skills in using: of computer software including Computer Aided Dispatch and Microsoft Office Suite; operation of assigned equipment.
• Ability to operate assigned equipment in a safe manner and to adhere to time schedules; deal with the public in a courteous and tactful manner; follow oral and written instructions; establish and maintain effective working relationships with others.

Click here​for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.