Lead Business Systems Analyst

The Intersect Group

Phoenix, AZ

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JOB DETAILS

SKILLS

Acceptance Testing, Agile Programming Methodologies, Business Administration, Business Analysis, Business Processes, Business Solutions, Channel Strategies, Communication Skills, Detail Oriented, Documentation, Gap Analysis, Government, Human Capital, Information Technology & Information Systems, Leadership, Learning Management System (LMS), Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft Word, Organizational Skills, Presentation/Verbal Skills, Process Analysis, Process Improvement, Project Planning, Reporting Dashboards, Requirements Management, ScrumMaster, Service Delivery, Staff Development, Sustainability, Systems Analysis, Writing Skills

LOCATION

Phoenix, AZ

POSTED

30+ days ago

Lead Business Systems Analyst
Company Overview
This opportunity supports a large and nationally recognized municipal organization serving one of the fastest growing metropolitan areas in the United States. The organization is known for its strong commitment to operational excellence, employee development, digital transformation, and transparent public service. Its technology and human capital initiatives have been consistently highlighted in industry and public sector news for innovation, sustainability efforts, and workforce investment.

Professionals in this environment work on highly visible, impactful programs that directly improve employee experience and service delivery at scale. The culture emphasizes accountability, collaboration across departments, and adherence to well-defined project and governance standards.

Role Summary
The Lead Business Systems Analyst will support a complex, enterprise wide Learning Management System initiative that impacts thousands of users across diverse departments and roles. This role is central to ensuring the LMS continues to evolve in alignment with organizational growth, workforce development priorities, and modern learning practices.

Acting as both a strategic partner and hands on contributor, the Lead Business Systems Analyst will guide business analysis efforts, support Agile delivery, and help ensure system enhancements deliver measurable value. The role requires strong leadership, independence, and the ability to operate effectively in a highly regulated, large scale environment.

Key Responsibilities
Lead business analysis efforts for a mission critical Learning Management System platform
Elicit, document, and validate business and technical requirements from multiple stakeholder groups
Serve as a Scrum Master and support Agile ceremonies and delivery practices
Analyze and document business processes, system workflows, and data integrations
Configure and administer LMS functionality to support expanded learning and reporting needs
Conduct gap analyses and recommend process and system improvements
Support user acceptance testing, training activities, and phased system rollouts
Produce clear, executive ready documentation and presentations

Key Requirements
Five or more years of experience as a lead business systems analyst on complex, enterprise technology initiatives
Three or more years of hands on experience administering Cornerstone OnDemand, including advanced reporting, dashboards, feeds, configurations, and security roles
Three or more years of experience working in Agile project environments
Bachelors degree in business administration, management, information technology, or a related field
Strong expertise in requirements gathering, business and technical process mapping, and systems analysis
Advanced proficiency with Microsoft Word, Excel, PowerPoint, Visio, and project planning tools
Excellent written and verbal communication skills with the ability to engage executive and technical audiences
Exceptional attention to detail, organization skills, and ability to manage multiple initiatives independently

About the Company

The Intersect Group

The Intersect Group is a different and better business partner. We create unparalleled value for our clients by combining industry-leading Consulting capabilities with comprehensive Staffing and recruitment services. Clients trust us to deliver results based on our deep expertise and proven resources within finance, accounting, and information technology. Through our flexible delivery approach, you get the right solution, at the right time to accelerate your success and achieve all of your mission-critical objectives.

COMPANY SIZE

500 to 999 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2006

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