Lead, Communications, Corporate Communications

Ideal candidate will be based in the western WA area, no relocation provided

Some communications projects are straightforward. Others require careful stakeholder management, thoughtful navigation of complex organizational dynamics, and the ability to help leaders communicate through change. The Lead, Corporate Communications is a trusted communications advisor who leads complex, high-impact initiatives spanning executive communications, workforce communications, organizational change, and external communications and reputation.

Partnering with executives, business leaders, and cross-functional teams, this role develops and executes communication strategies, aligns diverse stakeholders, and guides projects from planning through implementation to advance organizational priorities, anticipate and address risks, and drive meaningful outcomes. The successful candidate combines strategic thinking, executive presence, exceptional writing and communications skills, and the ability to provide thoughtful counsel and influence stakeholders while delivering high-quality work independently in a dynamic and highly visible environment.

Job Summary:

In addition to the responsibilities listed below, this position is responsible for developing and translating the communication strategy for large and complex projects, creating and driving internal communications plans and content, supporting and advising leadership in the development of communications, and collaborating across stakeholders to coordinate communications.

Essential Responsibilities:

• Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and develop weaknesses; and adapting to and learning from change, difficulties, and feedback.
• Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and evaluating recommendations made by others.
• Leads the implementation of communication efforts by consulting with stakeholders on change management and implementation strategies; assessing effectiveness of communications and making modifications as necessary; monitoring key performance indicators and ongoing effectiveness of communications; ensuring communication plans are implemented on time, on budget, and within agreed upon specifications; and performing strategic issue management on a 24-hour/on-call basis as needed.
• Leads communication activities by providing support to internal and/or external stakeholders; managing and maintaining vendor relationships; defining and communicating the KP brand to ensure positive reputation and recognition; ensuring communications align with KP standards; and ensuring communication activities and performance metrics are documented and tracked.
• Leads communications by writing, editing, and producing complex content for KP communications programs and projects; proofreading and coordinating production of communications materials; ensuring final placement and distribution of materials; updating content on client-specific and internal/external channels; and ensuring content is consistent with the Kaiser Permanente brand and editorial guidelines in terms of tone, manner, and messaging.
• Leads the development of strategic communication plans by consulting with clients and stakeholders to identify business objectives, key performance indicators, and communication requirements; gathering and analyzing data and information; obtaining input and resources to fulfill communication plan objectives; ensuring plans are aligned with the organizational strategy; managing project schedules; providing input into budget; identifying and leveraging appropriate audiences and channels; influencing stakeholders on strategic direction, and providing strategic support on a variety of organizational initiatives.
• Manages complex projects or project components by coordinating stakeholder contacts; assembling team based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; and coordinating project schedules and resource forecasts.