Lead Consultant | Infrastructure-Contact Center | IVR Concepts

POC: Raju

Job Details:
Job title: Lead Consultant | Infrastructure-Contact Center | IVR Concepts
Work Location with Zip code: Corpus Christi, TX 78401
Duration of the project: 6 Months

This role requires any travel (Yes/No): NO
Please confirm if this would be onsite from day one OR Initial remote for 2-3 months, and then expect the candidate to work from the office OR 100% Remote: Onsite from day one
Is this a 100% remote role? NO
Vendor rate range: $72.50
Minimum years of experience required: 10+ Years
Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview
Education Qualification required: BE

Must have skills:
Amazone connect
LLM
Python, Lambda

Detailed Job Description:
Design, build, and support Contact Center solutions, with a strong focus on cloud-based customer experience platforms.
Develop and customize Amazon Connect integrations, call flows, reporting, and omnichannel capabilities.
Collaborate with cross functional teams to deliver scalable, secure, and high performing contact center solutions.
Amazon Connect, Python, Lambda, LLM Assisted NLU

Minimum years of experience: 10+ years
Education: Bachelor's or Master of Engineering

The top 3 responsibilities would expect the Subcon to shoulder and execute:
Develop and customize Amazon Connect integrations, call flows, reporting, and omnichannel capabilities

Project Code: ADT for ENGNE at INFCITYPRK6