Job Description
Requirements:- Education: Bachelor's degree in Mechanical Engineering or related technical field.
- Experience:
- 2-5 years of technical support experience in the connector/interconnect industry (design wins preferred).
- Familiarity with interconnect systems, controllers, ESS/EV charging, or battery/module systems.
- Basic knowledge of industry standards (e.g., UL, EIA, IEC, Telcordia) is a plus.
- Technical Skills:
- Proficient in 3D modeling (Creo) and Product Data Management (Windchill).
- Skilled in Microsoft Office (Excel, PowerPoint, etc.).
Skills:- Strong verbal/written communication (able to explain technical concepts to global teams).
- Excellent customer service and relationship-building.
- Organized with sharp presentation skills.
Responsibilities:- Customer Solutions:
- Analyze needs and propose power solutions (existing products, modifications, or new concepts).
- Create models/presentations to showcase solutions.
- Technical Support:
- Generate engineering documents ( drawings, specs, test results).
- Collaborate with thermal/simulation teams and lab testing.
- Product & Market Expertise:
- Advise customers on emerging trends and competitive differentiation.
- Build trusted relationships with key clients' engineering teams.
- Lead Voice of Customer (VOC) activities for new products.
- Travel: 30% required.
Numbers & Facts
| Location | Santa Clara, CA |
| Salary | $130,000–$160,000 Per Year |
Skills
3D Modelingunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Electronic Engineeringunmatched
Engineering Drawingunmatched
Industry Standardsunmatched
International Electro-Technical Commission (IEC)unmatched
Laboratory Testingunmatched
Mechanical Engineeringunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft PowerPointunmatched
Needs Assessmentunmatched
Organizational Skillsunmatched
PTC Creounmatched
Power Engineeringunmatched
Presentation/Verbal Skillsunmatched
Product Data Management (PDM)unmatched
Simulationunmatched
Technical Supportunmatched
Testingunmatched
Trend Analysisunmatched
Willing to Travelunmatched
Windchill PLM Softwareunmatched
Writing Skillsunmatched
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