Lead Customer Service Associate

Par Mar Stores
  • West Virginia
    30+ days ago

    Job Description

    Customer Associate Lead

    Location: Par Mar Store 126, 237 South Church Street, Ripley, WV, 25271

    Job Description:

    We are seeking a Customer Associate Lead to join our team at Par Mar Store 126 in Ripley, WV. The Customer Associate Lead will be responsible for providing excellent customer service, leading a team of customer associates, and ensuring the store runs smoothly on a day-to-day basis.

    Responsibilities:

    • Provide exceptional customer service to all patrons
    • Lead and motivate a team of customer associates
    • Train new employees on store policies and procedures
    • Assist with inventory management and restocking shelves
    • Handle customer inquiries and resolve any issues in a timely manner
    • Maintain a clean and organized store environment

    Requirements:

    • Previous retail or customer service experience
    • Strong leadership and communication skills
    • Ability to work in a fast-paced environment
    • Excellent problem-solving abilities
    • Flexibility to work evenings, weekends, and holidays

    Numbers & Facts

    LocationWest Virginia
    Websitehttps://www.parmarstores.com

    Skills

    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Inventory Managementunmatched
    • Leadershipunmatched
    • Organizational Skillsunmatched
    • Problem Solving Skillsunmatched
    • Resolve Customer Issuesunmatched
    • Retailunmatched
    • Staff Policiesunmatched
    • Staff Trainingunmatched
    • Team Lead/Managerunmatched
    • Time Managementunmatched

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