Lead Customer Service Coordinator

OverviewJoin our team as a day-shift, full-time, Lead Customer Service Coordinator in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better  Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Lovelace Medical Group is a multispecialty provider group of over 300 providers, including physicians and advanced practice providers serving a broad range of specialties and primary care. ResponsibilitiesLeads and oversees the daily duties of assigned staff within a designated department. Provides guidance and training to assigned staff responsible for admitting, registering, scheduling, and verifying patient insurance policies. Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations. Adheres to policies, procedures, and regulations to ensure compliance and patient safety. QualificationsJob Requirements: High School Diploma or GED equivalent.Knowledge of Medical Terminology.Knowledge of office procedures. Knowledge of insurance plans. Skilled in a variety of software applications Two (2) years of directly related experience.Preferred Job Requirements: Associate's Degree in a related field of study.Medical Office Experience.