Customer Support/Service, Environmental Health, Healthcare, High School Diploma, Insurance, Maintain Compliance, Medical Office, Medical Terminology, Medical Treatment, Organizational Skills, Patient Care, Patient Safety, People Management, Primary Care, Regulatory Compliance, Team Building, Technical Support, Training/Teaching, Tuition Fees
Join our team as a day shift, full-time, Bariatrics, Lead Customer Service Coordinator in Albuquerque, NM.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
- Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
- People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
- Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
- Lovelace Medical Group is a multispecialty provider group of over 300 providers, including physicians and advanced practice providers serving a broad range of specialties and primary care.
Responsibilities:
- Leads and oversees the daily duties of assigned staff within a designated department.
- Provides guidance and training to assigned staff responsible for admitting, registering, scheduling, and verifying patient insurance policies.
- Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
- Adheres to policies, procedures, and regulations to ensure compliance and patient safety.
Qualifications:
Job Requirements:
- High School Diploma or GED equivalent.
- Medical Terminology knowledge.
- Knowledge of office procedures.
- Knowledge of insurance plans.
- Skilled in a variety of software applications
- Two (2) years of directly related experience.
Preferred Job Requirements:
- Associate’s Degree in a related field of study.
- Medical Office Experience.