Lead Customer Service Representative

Were not your typical insurance agency. Were building a modern, collaborative agency that combines technology, experience, and personalized service to give clients a better insurance experience.

Our culture is built around innovation, trust, empowerment, and collaboration. We believe in sharing ideas, supporting one another, learning continuously, and building strong relationships with our clients and our team.

Were looking for an experienced Insurance Customer Service Representative who wants to be an important part of that vision and help keep a busy, growing agency running smoothly.

Salary Range: $50000.00 - $60000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Retirement Plan

Career Growth Opportunities

Mon-Fri Schedule

Responsibilities

Oversee daily office operations and administrative needs

Support the agency team and coordinate office workflows

Assist with client service and communications

Keep schedules, documentation, and processes organized

Identify opportunities to improve efficiency

Insurance industry experience required

Oregon Property and Casualty License required

Excellent organization and communication skills

Dependable, proactive, and detail-oriented

Comfortable multitasking and taking ownership

Collaborative, positive, and solutions-oriented