Lead Customer Service Representative

Lawn Doctor Bridgewater-Hillsborough
  • Somerville, Massachusetts
  • $18–$25 Per Hour
1 day ago

Job Description

Responsive recruiter
Benefits:
  • 401(k)
  • Bonus based on performance
  • Health insurance
  • Paid time off
Lawn Doctor is looking for a reliable individual to provide exceptional customer service to our current and future customers. This position revolves around listening to concerns and showing how our services can be a solution. Compensation is hourly based, with performance bonuses. The current hours structure would be 8 am-4 pm Monday-Friday but can be somewhat flexible. We will consider part-time applicants as well.The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication and computer skills including Microsoft Word and Excel.  Training will be provided on our software.  Actual work experience in the lawn care industry is highly desirable but not required. The following is a representative list of duties and responsibilities associated with this position:   
  • Takes inbound calls from customers and potential customers
  • Makes outbound calls to follow up on proposals and onboard new customers
  • Selling services over the phone
  • Maintains customer data records
  • Communicate with service team members to ensure customers' needs are met
If you enjoy multitasking and would like to be a part of a fast-paced, dynamic team, we are waiting to hear from you!  We offer a competitive salary and benefits.
Potential for expanded role and responsibilities in a growing franchise.
Compensation: $18.00 - $25.00 per hour

* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.

Numbers & Facts

LocationSomerville, Massachusetts
Salary$18–$25 Per Hour

Skills

  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Customer Retention/Renewalunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Customer/Client Researchunmatched
  • Family Medicineunmatched
  • Health Insuranceunmatched
  • Microsoft Excelunmatched
  • Microsoft Wordunmatched
  • Safety/Work Safetyunmatched
  • Salesunmatched
  • Track Customer Issuesunmatched

Be found by employers

5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Free resume builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Free resume builder