Recipe for Success
Reser's is the leading provider of fresh refrigerated foods for the supermarket and food service industries. Family owned and operated, Reser's has been a proud sponsor of good times at picnics, BBQs, and affordable family meals since 1950. Reser's family of brands include Reser's American Classics, Main Street Bistro, Don Pancho, and more. Reser's operates facilities in the US, Mexico and actively supports the communities it serves.
Benefits and Culture
We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future. Reser's offers choices whenever possible, because we recognize the diverse and ever-changing needs of our employees. Full-time employee benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid time off, company paid holidays and a variety of voluntary benefit options.
We strive to be Employer of Choice. As one of our five cornerstones, this means that we go all-out to create an environment that shows we are committed to investing in employee growth and creating a culture of belonging where employees what to build a lasting career.
Visit our website to learn more about our competitive benefit programs - https://resers.com/careers/#benefits
Reser's Fine Foods - Job Description
Title: Distribution Center (DC) Operations Lead
Location: Kansas, North Carolina, and Oregon
Reports to: DC Manager
FLSA Status: Non-Exempt
Job Summary:
The DC Operations Lead plays a key role in supporting distribution center (DC) operations and its customer-facing activities. This is a lead-level role, equivalent in scope and responsibility to a DC or MFG Shop Floor Lead.
The DC Operations Lead is expected to operate with a high degree of autonomy, decision-making authority, and cross-functional influence, directly impacting operational efficiency, compliance, and customer satisfaction.
The position ensures accurate system updates and effective communication across the supply chain (Manufacturing, Sales, Customer Service, Logistics, Carriers). It helps the Manager and Supervisors coordinate work, including receiving, inventory control, shipping, and logistics functions.
Working closely with DC management and hourly teams, the DC Operations Lead prioritizes tasks, maintains system and paperwork integrity, and supports the efficient execution of DC tasks. Depending on the DC size, responsibilities may be split across shifts or inbound and outbound functions; however, the DC Operations Lead must be capable of managing all the essential functions listed below to be effective.
Essential Position Functions:
a. Schedule and dispatch outbound shipments, prioritize tasks, and coordinate with logistics.
b. Ensure accurate processing of shipments: waving, picking, loading, invoicing, and billing.
c. Prevent shortages and chargebacks through proactive issue resolution.
a. Safeguard inventory and financial integrity across all transactions.
b. Track CHEP pallet inventory for all receipts and shipments.
c. Manage inventory holds, allocation, rotation, and disposition.
d. Support audits (inventory, quality, safety) and provide transactional data for analysis.
a. Coordinate inbound scheduling and receiving, including transfers and DRP leads.
b. Ensure precise handling of customs and border paperwork to avoid fines and delays.
c. Oversee temperature-controlled device documentation for food safety compliance.
a. Maintain system accuracy, resolve bridge errors, and update reports.
b. Provide real-time updates in YMS (Yard View) and Carrier Management (Open Dock).
c. Communicate last-minute changes and discrepancies promptly.
d. Submit IT tickets and support data requests as needed.
a. Direct daily warehouse tasks in collaboration with Supervisors.
b. Coordinate work assignments to maintain site productivity.
c. Assist with recovery efforts and ensure clear communication across teams.
Education and Experience:
Knowledge, Skills and Abilities:
Physical Demands and Working Conditions:
All Job Openings
Founded over 60 years ago in Cornelius Oregon, Reser’s has grown as a leader in refrigerated foods and is rapidly moving toward one billion dollars! Reser’s is committed to growth and development, excellence in product quality and excellence in customer service. Our people are what make the difference, and each Reser’s employee is valued. We strive to attract and retain the best talent in our industry. Successful Reser’s team members thrive on the ongoing challenges and complexities involved in our industry and strive to provide new and innovative solutions every day. We’ve built a solid reputation and culture focused on hard work, family and fun. Put simply, Reser’s is a great place to work. I thank you for your interest in building your career with us and we look forward to the possibility of working with you.
Sincerely,
Mark Reser
President
Reser's Fine Foods