Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$34.39 - $61.91

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday, On Call - Required, Weekends (Saturday and Sunday)

Scheduled Hours:

40 hours, Monday-Friday , on call rotation weekends and holidays

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

26000 - 2905 Cardiology Medicine

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Responsible for monitoring all aspects of patient care within the echo department. Plans, organizes, coordinates, conducts, and evaluates work performance in terms of patient care, staff relations, customer service, and efficiency. Provides leadership and oversight to ensure quality services and optimal workflow in the echo department.

I. Major Responsibilities:

Department Workflow Management
1.    Assigns workload and ensures quality service delivery.
2.    Determines staffing needs and maintains exam supplies.
3.    Establishes work methods and performance standards.

Staff Development and Performance Improvement
1.    Orients new staff and provides 90-day competency feedback.
2.    Offers performance feedback and assists with evaluations.
3.    Guides echocardiogram performance and maintains protocol manuals.
4.    Provides training on performance improvement and patient safety.
5.    Supports staff personal growth and learning opportunities.

Customer Service
1.    Treats all individuals with courtesy, respect, and integrity.
2.    Responds to patient and staff concerns and follows up.
3.    Communicates delays and offers rescheduling options when needed.

Patient Care Oversight
1.    Ensures compliance with exam orders and protocols.
2.    Monitors patient preparation and identification.
3.    Promotes a confident, professional atmosphere.

Clinical Echocardiography
1.    Performs M-mode, 2D, and color-flow Doppler exams per ARDMS standards.
2.    Uses optimal patient positioning and equipment settings.
3.    Demonstrates thorough knowledge of cardiovascular anatomy and physiology.

Cardiologist Support
1.    Provides clinical history and preliminary interpretations.
2.    Assigns exams to appropriate cardiologists.

Transesophageal Echocardiogram (TEE) Assistance
1.    Prepares patient, room, and equipment.
2.    Assists during procedures and performs post-procedure tasks.

Equipment Maintenance
1.    Cleans and disinfects exam tables, probes, and ECG cables.
2.    Maintains TEE probe disinfection and machine filters.

Department Readiness
1.    Maintains records, supplies, and billing accuracy.
2.    Coordinates echo with other cardiovascular testing.

II. Position Qualifications:
License/Certification/Education
Required:
1.    1–2 years of formal training
2.    RDCS certification
3.    Current CPR certification
Preferred:
1.    Associate’s degree

Experience/Skills
Required:
1.    5 years of dedicated cardiac experience

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.