Lead Digital Ad Ops Coordinator

People Inc

Stamford, CT

JOB DETAILS
SALARY
$30–$36 Per Hour
SKILLS
Ad Tags, Advertising, Advertising Operations, Asset Management, Campaigns, Communication Skills, Cross-Functional, Customer Relations, Detail Oriented, Digital Media, E Programming Language, Equal Employment Opportunity (EEO), Genetics, HTML (HyperText Markup Language), Identify Issues, Inside Sales, JavaScript, Marketing, Media Buying and Planning, Media Campaigns, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Onboarding, Operations Management, Organizational Skills, Problem Solving Skills, Process Improvement, Production Management, Production Specifications, Quality Assurance, Sales, Sales Support, State Laws and Regulations, Testing, Time Management, Vendor/Supplier Management, Willing to Travel, Writing Skills
LOCATION
Stamford, CT
POSTED
4 days ago

Job Title

Lead Digital Ad Ops Coordinator

Job Description

About The Position | Major Goals and Objectives and Location Requirements:

As a Lead Digital Ad Operations Coordinator, you will be part of the Digital Ad Operations group responsible for launching all D/Cipher digital campaigns. This role ensures creative meets site specifications, manages production with vendor partners, generates and traffics ad tags, and resolves campaign execution issues.

You will communicate directly with internal sales representatives and clients and proactively make business decisions that impact successful campaign launches.

Hybrid 3x a week- (Stamford)

In-office Expectations: This position is hybrid in-office, with the ability to work remotely for up to 2 days per week.

About The Team | The Team and/or Brand:

D/Cipher is People Inc.'s in-house media platform and activation team, fueled by the rich user engagement data of People Inc., the nation's largest publisher. D/Cipher helps advertisers make informed media buying decisions on and off People Inc. content. The Digital Ad Operations team is responsible for the execution, trafficking, and quality assurance of all digital advertising campaigns. The team works cross-functionally with sales teams, clients, creative agencies, and third-party vendors.

About The Position's Contributions:

Weight % Accountabilities, Actions, and Expected Measurable Results

  • 40%: Facilitate communication, workflow, trafficking, and quality assurance of all assigned digital media campaigns.

  • 20%: Serve as a team resource and subject matter expert for campaign execution, assist with onboarding and training of new team members, and support process improvement initiatives across Digital Ad Operations.

  • 20%: Test and traffic creative through third-party ad servers such as Innovid, Flashtalking and CM360 and DSPs such as Amazon, Cadent and TTD.

  • 5%: Act as the first point of escalation for campaign execution and troubleshooting issues.

  • 5%: Pull quality assurance reports to confirm launch details and campaign accuracy.

  • 5%: Proactively communicate with clients and Sales Representatives to manage deadlines, assets, and revisions.

  • 5%: Support the Sales team with general creative and campaign-related questions.

All other duties as assigned.

The Role's Minimum Qualifications and Job Requirements:

Education: Bachelor's degree in Business, Communications, Marketing, or a related field (or equivalent relevant work experience).

Experience: Minimum of 3+ years of digital advertising operations experience, including campaign trafficking, quality assurance, troubleshooting, and client-facing communication.

Specific Knowledge, Skills, Certifications and Abilities:

  • Experience in digital advertising operations and campaign management.

  • Demonstrated ability to mentor peers, onboard new team members, and share best practices across the team.

  • Strong strategic thinking, creative problem-solving, and analytical skills.

  • Advanced QA and debugging skills (tags, assets, delivery).

  • Experience with third-party ad servers such as Innovid, Flashtalking and CM360.

  • Experience trafficking within DSPs such as The Trade Desk, Amazon, etc.

  • Basic to intermediate knowledge of HTML, JavaScript and pixel/tag implementation for campaign setup, attribution and troubleshooting.

  • Experience with programmatic ecosystems.

  • Ability to thrive in a dynamic, deadline-driven environment.

  • Highly organized with strong attention to detail.

  • Strong written, presentation, and communication skills.

  • Proficiency in Excel, Word, & PowerPoint.

  • Excellent time management and work ethic.

  • Strong organizational and problem-solving skills.

  • Self-starter who can adapt quickly.

% Travel Required (Approximate): < 5%

It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing hr@people.inc.

The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees

Pay Range

Hourly: Connecticut: $30.00 - $36.00

The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of People Inc's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, People Inc. provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with People Inc. and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.

#NMG#

About the Company

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People Inc

People Inc. is Western New York's leading non-profit human services agency. Through a variety of services including residential, employment, community outreach, health care and recreation programs, we help seniors, families and people with disabilities live more healthy, independent and productive lives.

Our History

In 1970, a small group of parents and professionals joined together to address the needs of individuals with intellectual disabilities and formed what would grow to become People Inc. The agency expanded its mission to include a wider variety of services to address the needs of people with developmental disabilities and disabling conditions, as well as the general public. Over the years, People Inc. has grown greatly in numbers of populations served, spectrum of services, geographic locations, and number of sites.

Our Vision

People Inc. is working toward a future where all persons whose needs limit their integration into the community can reach their highest level of human potential as responsible members of society. It is hoped that these individuals will, to their potential, be contributing and active members in their communities, enjoying the greatest possible degree of independence and acceptance, in all aspects of their lives.

Our Mission

People Inc. exists so that individuals with disabling conditions or other special needs have the supports they need to participate and succeed in an accepting society.

Our Values

Improving lives, respect, integrity, relentless pursuit of excellence, flexibility and creativity

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Nonprofit Charitable Organizations
WEBSITE
http://www.people-inc.org/careers