Lead Driver/Utility Worker
$50,000 Annually | Bi-Weekly Pay
CDL Class B Required | Clean MVR
About Us
We are a family-owned and operated company with 23+ years of proven strength and stability. We offer competitive pay, excellent benefits, on-the-job training, and opportunities for career growth and advancement.
Benefits
- Comprehensive Medical, Dental and Vision Plans
- Company-Paid Life Insurance
- Paid Holidays
- 401(k) with generous company match
- 100% match on the first 3% and 50% on the next 2%
- Career growth and advancement opportunities
Position Summary
The Lead Driver/Utility Worker supports the Route Manager in overseeing daily sales and distribution operations for our pre-packaged ice cream products, including routes operating from an off-site satellite location.
This is a hands-on position responsible for supporting route personnel, monitoring route performance and customer service, maintaining cold-chain and freezer standards, and resolving day-to-day operational issues.
The Lead Driver/Utility Worker must also be able to personally cover delivery routes when regular drivers are unavailable and deliver, place, or exchange company freezer equipment at customer locations.
Key Responsibilities
- Supervise and support daily delivery and sales routes.
- Assist the Route Manager with oversight, training, and coaching of route personnel.
- Monitor route performance, sales, inventory movement, customer service, and route productivity.
- Ensure timely deliveries and proper stocking, rotation, and merchandising of products.
- Maintain cold-chain, freezer cleanliness, temperature, and product-handling standards.
- Resolve customer complaints, delivery issues, shortages, damages, and service problems.
- Monitor freezer placements and ensure company equipment is properly maintained and presented.
- Deliver and exchange freezer equipment at customer locations as needed.
- Prepare and review route and sales performance reports.
- Ensure compliance with company policies, food safety requirements, and DOT regulations.
When Covering Routes
- Safely operate company vehicles and comply with all DOT requirements.
- Load, transport, deliver, and unload products to customer locations.
- Stock, rotate, and merchandise products according to company standards.
- Maintain clean, organized freezers, displays, and backstock areas.
- Set up promotional displays and maintain proper product presentation.
- Build and maintain strong customer relationships.
- Identify and communicate customer issues, competitive activity, and sales opportunities.
- Collect returns, damaged or out-of-date products, empty shells, and pallets.
- Maintain accurate product, invoice, customer transaction, and daily route settlement records.
- Properly care for company products, vehicles, equipment, and other assets.
Requirements
- Valid CDL Class B in good standing with a clean MVR
- Minimum 25 years of age
- Ability to meet and maintain DOT physical requirements and pass a DOT drug screen
- Knowledge of local routes and retail environments preferred
- Understanding of frozen product handling and cold-storage procedures
- Strong leadership, communication, customer service, and problem-solving skills
- Ability to work independently with minimal supervision
- Ability to work early hours and in temperature-sensitive environments
- Ability to repetitively lift up to 50 lbs.
- Basic computer and mobile reporting skills
- Basic math, reading, writing, and communication skills
- Ability to read, write, and speak English
- High school diploma or GED
- Regular and prompt attendance
- Compliance with PPE and all company safety policies
- Maintain a neat and professional appearance
- Ability to properly use company-provided technology and resources
- Ability to protect company products, equipment, vehicles, and other assets
Join Our Team
If you’re looking for a stable, hands-on leadership position with competitive pay, excellent benefits, and opportunities for advancement, we’d like to hear from you.
#hc266593