Lead DSP

Golden Heart Des Moines

Des Moines, Iowa

JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Customer Service Management, Customer Support/Service, Dental Insurance, Develop and Maintain Customers, Developmental Disabilities, Documentation, Equal Employment Opportunity (EEO), High School Diploma, Home Care, Internet Service Providers, Leadership, Medications, Operational Support, Operations, Personal Care, Problem Solving Skills, Project/Program Management, Team Player, Training/Teaching, Vision Plan
LOCATION
Des Moines, Iowa
POSTED
30+ days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Schedule: 40 hours/week | Monday–Friday | 8:00 AM – 4:00 PM
DSP Shift Lead, providing Direct Care, and overseeing Support Staff in the home for clients with disabilities (intellectual or behavioral) Being a Behavioral Support Supervisor is one of our most valueable roles here at Golden Heart.

Golden Heart is seeking an experienced Program Supervisor to provide direct care and support daily operations in a home-like setting. This role blends hands-on caregiving with staff leadership and administrative responsibilities. If you have your Med Manager, CMA, or CNA please let us know in the interview!

Key Responsibilities
  • Provide direct care to individuals with intellectual and developmental disabilities
  • Assist with daily living activities, personal care, and medication support
  • Supervise, train, and support DSP staff
  • Coordinate schedules and ensure proper staffing coverage
  • Maintain accurate client and staff documentation
  • Address client/staff concerns and ensure a safe environment
  • Participate in care planning (ISP reviews) and team meetings
Qualifications
  • High school diploma or equivalent
  • 3–5 years DSP experience + 3–5 years administrative/leadership experience as a House Manager (determines pay)
  • Strong communication, problem-solving, and leadership skills
  • Ability to work in a group home setting
  • Physically able to assist with client care tasks
Benefits
  • Competitive salary
  • Flexible schedule
  • PTO
  • 401(k) + matching
  • Dental & vision insurance
  • Ongoing training & career advancement opportunities
Join a team dedicated to compassionate care and professional growth. Apply now to make a difference with Golden Heart!
Compensation: $20.00 - $22.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Golden Heart Senior Care Corporate.

About the Company

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Golden Heart Des Moines