Lead Engineer - Support

WESCO

Pittsburgh, PA(remote)

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JOB DETAILS

SKILLS

Audiovisual, Automation, Business-to-Business (B2B), CCNP - Cisco Certified Network Professional, Change Management, Commissioning, Computer Skills, Data Mapping, Data Processing, Data Quality, Data Visualization, Distribution Services, Documentation, Ethernet, Fortune 500 Customers, Functional Testing, Graphics, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Internet of Things, JNCIP - Juniper Networks Certified Internet Professional, Local Area Network (LAN), Logistics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Network Administration/Management, Network Routers, Network Routing, Network Support, Network Switching, Operating Systems, Presentation/Verbal Skills, Python Programming/Scripting Language, Routing Protocols, Scripting (Scripting Languages), Smart Homes, Supply Chain, System Integration (SI), System Test, System Validation, Systems Engineering, Technical Support, Training Data Sets, Validation Testing, Wide Area Network (WAN), Writing Skills

LOCATION

Pittsburgh, PA

POSTED

11 days ago

As the Lead Engineer – Support, you will handle complex and escalated application and network infrastructure support cases while serving as a technical resource for integration and delivery activities within the entroCIM platform. This role supports the implementation and ongoing operation of customer environments, including system integration, data flow validation, and platform functionality. You will collaborate closely with engineering, deployment, and customer teams to ensure reliable, scalable solutions, while also contributing to Master System Integration (MSI) efforts across the full lifecycle from integration through visualization.

Responsibilities:

+ Support end-to-end system integration, including point integration, protocol mapping, data normalization, and tagging across OT/IoT systems

+ Assist in delivery of MSI implementations, including development of floorplans, equipment graphics, and data visualizations

+ Partner with deployment and engineering teams on system validation, testing, and commissioning activities

+ Contribute to standardized deployment and support processes (runbooks, documentation, troubleshooting workflows)

+ Experience with Master System Integration (MSI) within smart buildings, industrial, or IoT environments

+ Hands-on experience with SkySpark, Tridium Niagara, or similar platforms

+ Experience with data normalization, tagging frameworks (e.g., Haystack)

+ Working knowledge of OT/IoT protocols (BACnet, Modbus, MQTT, etc.)

+ Scripting or programming experience (e.g., Python, Axon) for data processing, automation, or analytics

Qualifications:

+ Bachelor's Degree - Engineering related discipline required; Master’s Degree preferred

+ Licenses/Certificates/Designations - IT industry networking certifications such as CCNP or JNCIP; ITIL or equivalent

+ Minimum 5 years of experience supporting network and AV operations

+ 5 years required delivering support in ethernet technologies/AV and networking concepts

+ Advance knowledge of platform OS (router platform, VxLAN, WAN, LAN & routing protocols) and how they interact with the network

+ Ability to apply principles, theories, and concepts, as well as knowledge or related networking/AV disciplines

+ Advanced skills and knowledge and adherence to change management process.

+ Network routing & switching

+ Possess a customer-centric mindset

+ Possess strong computer skills, including proficiency with Microsoft Office Outlook, Word, Excel, and PowerPoint

+ Excellent oral and written communication

#LI-JB1

#LI-REMOTE

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html) and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

_Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._

_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._

_This posting is for a current, active vacancy intended for immediate hire._

About the Company

WESCO

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