Job Overview:
Lead implementation, enhancement, and support activities for Epic ClinDoc, Orders, and Stork applications across healthcare workflows and teams.
Responsibilities:
- Lead implementation, enhancement, and support activities for Epic ClinDoc, Orders, and Stork applications.
- Gather and analyze clinical, operational, and business requirements from healthcare stakeholders.
- Configure and maintain clinical documentation templates, flowsheets, SmartForms, SmartTexts, SmartPhrases, and nursing workflows.
- Design and optimize provider order entry (CPOE) workflows for medications, laboratory, radiology, and ancillary services.
- Configure order sets, preference lists, protocols, clinical decision support tools, alerts, and documentation standards.
- Support Epic Stork workflows including labor and delivery, obstetric care, fetal monitoring, postpartum care, and newborn documentation.
- Collaborate with physicians, nurses, pharmacists, care teams, and operational leaders to improve clinical workflows.
- Partner with Pharmacy, Willow, Radiant, Beaker, Grand Central, Ambulatory, and Revenue Cycle teams to ensure integrated workflows.
- Conduct workflow assessments and recommend Epic best-practice solutions.
- Develop functional specifications, build documentation, workflow diagrams, training materials, and support documentation.
- Lead unit testing, integrated testing, system testing, regression testing, and user acceptance testing.
- Support go-live planning, cutover activities, hypercare, and production support.
- Troubleshoot application issues and coordinate resolution with cross-functional teams.
- Support Epic upgrades, optimization initiatives, and new feature implementations.
- Mentor junior analysts and provide knowledge transfer to support teams.
Required Skills & Qualifications:
- Bachelor's degree in Healthcare Informatics, Nursing, Information Technology, Computer Science, or related discipline.
- 8+ years of healthcare IT experience with Epic implementation and support projects.
- Epic ClinDoc Certification (Mandatory).
- Epic Orders Certification (Mandatory).
- Epic Stork Certification (Preferred/Highly Desirable).
- Strong understanding of inpatient clinical workflows and clinical documentation processes.
- Experience configuring nursing documentation, assessments, flowsheets, and care plans.
- Experience supporting CPOE, order management, clinical decision support, and interdisciplinary workflows.
- Knowledge of obstetrics, labor and delivery, postpartum, and neonatal care workflows.
- Strong stakeholder engagement, facilitation, and communication skills.
- Experience conducting workflow assessments and solution design sessions.
- Experience working with Canadian healthcare organizations is preferred.
Benefits:
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.