Lead Field Service Technician - Fire Alarms Systems

As a Senior Field Service Professional - Fire Systems for our Service team, you will be tasked with respond and resolve complex service calls providing technical support and troubleshooting to Honeywell customers. Additional responsibilities related to the technical delivery of small service jobs, time and work material, and preventive maintenance may be assigned as well. These customers will have various products installed that fall into fire systems category as well as their associated computer systems. The goal is to ensure system up-time and efficiency.

You will be tasked with responding and resolving complex service calls providing technical support and troubleshooting to Honeywell customers. These customers will have various products installed that fall into fire systems category as well as their associated computer systems. The goal is to ensure system up-time and efficiency.

You will report directly to our Sr. Field Service Supervisor in Morrisville, NC.

Key Responsibilities

• Commission Honeywell Fire Systems solutions by installing pre-engineered software, performing system checkouts, and ensuring accurate system operation per specifications.
• Troubleshoot and resolve hardware/software issues, including redesign or re-engineering when needed.
• Drive continuous improvement in commissioning practices by leveraging Honeywell Operating System techniques and productivity tools.
• Collaborate with contractors, customers, and design/engineering teams to ensure proper scope alignment, hardware/software configuration, graphics, and as-built documentation.
• Support project and sales teams by conducting surveys, identifying retrofit opportunities, and presenting high-level integrated solutions to customers and consultants.
• Perform hazard and risk assessments in line with Honeywell safety policies and regulatory requirements.
• Maintain clear, accurate documentation and project records throughout the lifecycle.

You will follow a Monday through Friday 8-hour per day schedule and home every night. You may be assigned to customers in various locations in the Eastern Region of North Carolina including but not limited to Greenville, Raleigh, Wilson, Greensboro, Mount Holly, and Burlington. You will be on a rotating on-call support schedule once week every 5 weeks out of Honeywell''s Raleigh, NC office. You will be assigned a service vehicle and a fleet card for fuel, maintenance and repairs for business use.

Honeywell helps organizations solve the world''s most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

YOU MUST HAVE

• 3 years minimum experience of installing, servicing or troubleshooting fire alarm systems
• NICET LEVEL I certification OR ability to obtain within 6-12 months of hire
• Basic knowledge of fire alarm system codes, NFPA guidelines, device use and functions for fire alarm applications
• Valid Driver's License and driving record acceptable to Honeywell
• High School Diploma or GED

WE VALUE

• Strong technical knowledge and expertise in relevant fire alarm technologies
• Ability to effectively manage and prioritize multiple projects and tasks
• Strong problem-solving and decision-making abilities
• Excellent communication and people-oriented customer facing skills
• Commodity Pool Operator (CPO) Internal Control experience
• Ability to work independently and make sound decisions
• Ability to work in a team environment
• Continuous learning mindset and willingness to stay updated with industry advancements
• Associate or Bachelor's degree from Technical College

HONEYWELL BENEFITS

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here https://www.honeywell.com/us/en

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world''s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here https://www.honeywell.com/us/en

THE BUSINESS UNIT

Honeywell Building Automation delivers smart, customized solutions that help optimize facilities of every size. Through advanced services-on-site or remote-we drive efficiency, sustainability, and security with integrated building systems, predictive maintenance, energy management, and cybersecurity protection.

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: July 9, 2026.