Lead Generation Manager

Lead Generation Manager

Evansville, IN | Full-Time | On-Site (remote work not available)
$65-75k Base Salary (DOE) + Bonus & Commission Opportunities

The Opportunity

Evolv is seeking a Lead Generation Manager to lead and develop our Sales Assistant team. This hands-on management role is responsible for team performance, outbound lead-generation activity, appointment quality, training, CRM accuracy, and lead accountability.

Reporting to the Director of Sales, you will coach and develop Sales Assistants, monitor lead-generation performance, maintain strong CRM practices, and help ensure quality opportunities are properly documented and transitioned to our sales representatives for follow-up.

If you enjoy developing people, creating accountability, and improving lead-generation performance, this may be the right opportunity for you.

What You'll Do

• Manage, train, coach, and develop the Sales Assistant team.
• Recruit, interview, hire, and onboard new team members as needed.
• Hold employees accountable to established lead-generation activity and productivity expectations.
• Coach Sales Assistants on outbound prospecting, appointment setting, product knowledge, professional communication, and lead qualification.
• Monitor appointment quality and provide coaching to improve consistency and results.
• Oversee CRM activity to ensure leads, notes, dispositions, tasks, and next steps are accurate and complete.
• Monitor lead queues and identify opportunities that require additional attention or follow-up.
• Help ensure bank, credit union, association, and other referral-partner leads receive timely attention.
• Coordinate CRM users, lead imports, reporting, and data-quality needs with internal resources.
• Prepare and maintain established lead-generation, commission, bonus, and department reporting.
• Coordinate with Sales, Deployment, Customer Service, Operations, and Marketing when lead or merchant opportunities require additional support.
• Work closely with the Director of Sales to identify team performance concerns, training needs, lead-quality trends, and opportunities for improvement.
• Support day-to-day department operations and maintain continuity when the Director of Sales is unavailable.

What We're Looking For

• Experience in lead generation, outbound prospecting, appointment setting, business development, or a similar high-volume environment.
• Previous experience managing, supervising, coaching, or leading employees.
• Experience working with CRM systems and maintaining accurate lead and activity records.
• Ability to motivate employees and hold a team accountable to measurable performance expectations.
• Strong communication, organization, time-management, and problem-solving skills.
• Strong attention to detail and ability to manage multiple priorities.
• Proficiency with Microsoft Excel, Word, email, and virtual meeting platforms.
• Ability to work effectively across departments in a fast-paced environment.

Preferred Experience

Experience with HubSpot, Mailchimp, CRM administration, lead-generation teams, referral-partner programs, merchant services, payment processing, fintech, financial services, or B2B environments is a plus but not required.

Ready to Join Us?

We're looking for a hands-on manager who can develop people, maintain accountability, and help our lead-generation team consistently create quality opportunities.

A leader in merchant services for over 28 years.

Since 1998, Evolv has been providing the latest in payment acceptance to merchant and partners, nationwide. What started as a family-owned sales office in Boonville, Indiana has Evolv-ed over the years.

Our mission is to build partnerships through excellence in customer service.