Immediate need for a talented
Lead Genesys Developer. This is a
12 Months Contract opportunity with long-term potential and is located in
Plano TX (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-28320
Pay Range: $60 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).Key Requirements and Technology Experience:- Must have skills: - Genesys Cloud, Genesys Engage / PureEngage, IVR
- 10 years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud;
- Configure and troubleshoot Genesys software and hardware components
- Integrate Genesys with Third-party applications and Systems
- Strong experience with Genesys Framework including IVR development /Scripting,Routing Strategy and Reporting
- Working experience on Major Genesys and NICE platform upgrades
- Utilize Genesys cloud APIs,SDKs and tools to build integrations and extensions
- Experience with Genesys products (PureCloud, PureEngage,PureConnect)
- Experience with call recording platforms (NICE, Genesys IR)
- Experience with Genesys Cloud APIs,SDKs and development tools
- Knowledge on Genesys Cloud security features
- Proficiency with programming languages (Java,Python,JavaScript)
- Excellent problem solving skills
- Strong and confident knowledge in Contact Center network topology
- Coordinate with other tech partners like Avaya, network partners and product vendors
- Knowledge in Siebel CRM Application Integration
- Familiar with Agile methodologies and related process.
- Ability to arrange and write Design Documents.
- Genesys Cloud, Genesys Engage
Our client is a leading
Banking Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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