Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
Responsibilities
Provide elevated “concierge-style” experiences
Work independently on daily hospitality tasks and events without direct supervision
Schedule and set-up meeting rooms as specified
Perform walk through of floor(s) to inspect and ensure that all conference rooms and visitor offices are clean and stocked with supplies
Lead event and room set ups in accordance with client request
Provide support for miscellaneous requests and flex services, including monitoring the service and resource request system
Utilize various software and event planning programs to meet tasks and interface with IT for equipment assistance and incident escalations
Escorts clients to meetings rooms and ensure that they have everything they need for the meeting
Act as a liaison between guests and firm staff
Notify Facilities/Hospitality and various support teams of inventories and conference room repairs
Assist management with training new hires on all hospitality functions and process
Understand, track, and communicate production metrics to management and client
Job Requirements
High School Diploma or GED
1-3 years of work experience, client service-oriented preferred
Exceptional customer service and organizational skills
Excellent verbal and written communication skills, with experience in communicating directly with clients and vendors
Strong attention to detail and ability to multitask in a fast-paced environment
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand or sit for an extended period of time
Proficient with MS Office applications including Word, Excel, and Outlook
The Compensation range for this role is up to 26.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
All eligible employees receive access to a comprehensive benefits package, including:
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Paid Time Off (PTO)
Opensity is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.