Lead Host

Lead Host | Urban Grub

Compensation: $14.00/hr base + $8.00 to $12.00/hr in tips

Total Earning Potential:$22.00 to $26.00/hr

Elevate Your Career at Urban Grub

Urban Grub is more than a restaurant. It is a high-volume, fast-paced culinary destination. We are looking for a Lead Hostwho does more than just greet. We need someone who can command the floor, orchestrate the flow of our dining room, and lead our hosting team by example. If you are a hospitality professional who thrives under pressure and enjoys the strategy of a busy reservation book, we want you at the front door.

The Role: What You Will Do

As the Lead Host, you are the air traffic controller of the restaurant. You are not just seating guests; you are managing the rhythm of the entire evening.

• Master the Book: Take full ownership of the OpenTable platform to maximize covers while maintaining a seamless flow for the kitchen and service staff.
• Floor Leadership: Lead the host team. You will ensure all standards for greeting, seating, and phone etiquette are met.
• Guest Relations: Handle VIP arrivals, special requests, and waitlist management with grace and professionalism.
• Strategic Seating: Balance the dining room intelligently to ensure no server is overwhelmed and every guest feels prioritized.
• Communication Hub: Act as the primary link between the kitchen, management, and the service floor.

Who You Are

• OpenTable Expert: You have significant experience with OpenTable and understand how to manipulate a floor plan for efficiency.
• Experienced Leader: You have previously held a Lead Host or Senior Front-of-House position in a high-volume, upscale-casual environment.
• A Pro Under Pressure: You stay calm and upbeat when the lobby is full and the phones are ringing.
• Detail-Oriented: You notice the small things, from a smudged front door to a guest who has been waiting two minutes too long.

Why Join the Grub Crew?

• Benefits: Health, Vision, and Dental Insurance.
• Perks: Free employee parking (a rarity in 12 South!) and generous dining discounts across multiple concepts.
• Growth: We are a growing group and prefer to promote from within for management roles.

Ready to Lead the Front?

If you have the experience and the hospitality heart to lead our front-of-house team, apply today with your resume and a brief note about why you are the right fit for Urban Grub.

In a City known for putting up platinum food as well as platinum records, Nashville has a bounty of restaurant options but none as unique, exciting and diverse as Urban Grub. Stuffy upscale is out…. Ethnic, healthy, and casual is in which makes Urban Grub a big star on the Nashville dining scene. The Menu is a combination of southern traditions with a “flavored up tweak,” Fresh fish and seafood, fresh shucked oysters, smoked and grilled meats and vegetables. A great place for sampling and sharing, with our evolving menu you will always find something new to try at Urban Grub.
What once was a little carwash on the corner of 12th and Gilmore is now a dominating presence in the 12 south District. They could see it but not many could, Jay Pennington from an operational standpoint where Billy Inman sees things from an esthetics point of view, working together things made sense. The design and concept evolved over the 13 months it took to take a little carwash to the multi-environment restaurant/bar/patio/beer garden that opened in April 2012. Urban Grub offers a feeling of coziness with its private cabanas and its many fire pits as well as the open air atmosphere in the beer garden with in-outdoor bar. All custom designs, there is something new and beautiful to be found around each corner.

Salary

$20.00 - $24.00 per hour

Benefits

Tips, Health insurance, Dental insurance, Vision insurance, Life insurance

Job Type

Full time

Schedule

8 hour shift