Lead - Housekeeping

Key Responsibilities

1.

The Lead will be able and expected to perform all duties and responsibilities set forth in the job description of housekeeping and floor tech.

2.

Provides staff support assistance and guidance for the daily operations of the department while performing the day-to-day duties of a housekeeper and floor tech. Be the lead resource for housekeeping floor tech staff.

3.

Assist with coordinating daily assignments for workflow during the evening and night shifts.

4.

Assist in training and mentoring of both current staff and new hires in the various activities required for housekeeping and floor tech.

5.

Maintains adequate linen inventory for Rankin Jordan owned and supplied by outside services.

6.

Uses cleaning chemicals, supplies, and equipment properly and safely according to training and guidelines.

7.

Support department manager in measuring and monitoring staff performance regarding quality and accuracy. Conducts audits to ensure compliance with department standards. Provide performance feedback for use in the 90 day and annual performance appraisal.

8.

Serves as a knowledgeable team resource, assisting peers with workflows and reinforcing standard practices.

9.

Assists with emergency response procedures as directed, including participation in drills and evacuation support.

10.

Assists with basic grounds or exterior cleanliness needs (e.g., debris removal) as directed.

11.

All other duties as required or assigned by supervisor or manager

Patient Population Served:

Ranken Jordan is dedicated to delivering services to patients with complex medical needs, including infants, children, and adolescents.

Education and Experience Required:

·         High school diploma or equivalent preferred

·         Prior housekeeping or environmental services experience required

Knowledge, Skills, And Abilities

·         Strong understanding of cleaning procedures, workflows, and safety practices

·         Ability to work independently and adapt to changing priorities

·         Ability to maintain high quality standards and identify gaps in performance

·         Strong communication and teamwork skills

·         Ability to manage time and complete tasks within assigned schedules

·         Attention to detail and commitment to maintaining a clean and safe environment

Core Value Expectations:

·         Demonstrates professional conduct, appearance, and demeanor

·         Communicates clearly and effectively in written, verbal, and listening formats

·         Shows adaptability and a willingness to learn new systems, tools, and technologies

·         Approaches work with a positive attitude and flexibility in managing assignments and shifting priorities

·         Meets organizational expectations for attendance, punctuality, and reliability

·         Understands and follows written and verbal instructions with clarity and accuracy

·         Builds effective working relationships through strong interpersonal and collaboration skills

·         Adheres to relevant organizational policies, industry standards, and regulatory requirements

·         Adheres to Ranken Jordan’s Mission and Core Values

Physical Demands:

Indicate the amount of time spent on each activity required as it relates to the essential functions

Physical Requirements

LBS

% of Time Spent

Physical Requirements

% of Time Spent

Carrying

0-35

5

Sitting

5

Lifting

0-35

10

Standing

80

Pulling

0-35

20

Walking

40

Pushing

0-35

20

Climbing

4

Bending

25

Writing/Typing

5

Grasping

80

Other (Specify)