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Lead HVAC Technician

Burnett Specialists

Sugarland, TX

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JOB DETAILS
SKILLS
Call Volume, Coaching, Communication Skills, Corporate Compliance, Customer Relations, Customer Support/Service, Documentation, Driver's License, Electrical Wiring, Electricity, Environmental Protection Agency (EPA), Equipment Maintenance/Repair, Establish Priorities, HVAC, Housekeeping/Cleaning, Identify Issues, Industry Standards, Inventory Management, Leadership, Lift/Move 50 Pounds, Maintenance - HVAC, Mentoring, Organizational Skills, Problem Solving Skills, Quality Control, Quality Management, Refrigeration, Safety Standards, Smartphones, Technical Support, Technical Writing
LOCATION
Sugarland, TX
POSTED
2 days ago
Key Responsibilities
  • Diagnose, repair, maintain, and install residential and light commercial HVAC systems throughout Southwest Houston and the surrounding areas.
  • Serve as the team's lead technician, providing advanced troubleshooting, technical expertise, and support on complex service calls.
  • Mentor and coach technicians in the field, helping develop technical skills and ensuring quality workmanship.
  • Lead by example by maintaining high standards for safety, professionalism, customer service, and compliance with company and industry standards.
  • Partner with the Operations team to prioritize service calls, resolve field issues, and maximize efficiency.
  • Communicate professionally with customers, explain repair recommendations, and build long-term customer relationships.
  • Perform quality inspections to ensure repairs are completed correctly while reducing callbacks and improving overall service quality.
  • Maintain accurate service documentation, manage truck inventory, and keep company equipment clean and organized.
What We Offer
  • Competitive hourly pay plus performance-based bonus opportunities.
  • Company-provided service vehicle.
  • Tool and boot allowance.
  • Consistent, year-round work with a well-established company that has an excellent reputation in the market.
  • High service call volume during peak seasons, providing strong overtime and earning potential.
  • Opportunity to play a key leadership role while helping develop and mentor other technicians.
  • Supportive team environment with experienced leadership that values collaboration, reliability, and quality workmanship.
  • Employer-sponsored medical, dental, and vision benefits.
Qualifications
  • 5+ years of residential HVAC service and repair experience; light commercial experience is a plus.
  • HVAC certification and EPA Section 608 Certification required.
  • Strong diagnostic and troubleshooting skills with the ability to independently resolve complex HVAC issues.
  • Previous experience mentoring, training, or leading other technicians is preferred.
  • Solid understanding of HVAC systems, refrigeration cycles, electrical troubleshooting, airflow, controls, and combustion systems.
  • Valid Texas driver's license with a clean driving record.
  • Ability to read wiring diagrams, technical manuals, and manufacturer specifications.
  • Excellent customer service and communication skills with the ability to explain technical information to customers.
  • Strong organizational skills with experience using mobile service software, digital work orders, and tablets or smartphones.
  • Ability to lift up to 50 pounds, climb ladders, and work outdoors in varying weather conditions.


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About the Company

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Burnett Specialists

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