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Lead I - Enterprise Solutions

Abacus Service Corporation

Aliso Viejo, CA

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JOB DETAILS
SKILLS
Administrative Skills, Agile Modeling, Agile Programming Methodologies, Analysis Skills, Application Programming Interface (API), Automation, Best Practices, Bug Tracking/Defect Management, Business Solutions, Cloud Computing, Code Reviews, Coding Standards, Communication Skills, Computer Science, Cost Control, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Debugging Skills, Delivery Management, Disaster Recovery, Documentation, ERP (Enterprise Resource Planning), Enterprise Architecture, F5 Network Software, Firewalls, Identify Issues, Information Technology & Information Systems, Integration Testing, Kanban, Leadership, Load Balancing, Maintain Compliance, Manufacturing/Production Testing, Mentoring, Microsoft SharePoint, Multitasking, Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Operations Center, Network Routing, Network Switching, People Management, Performance Metrics, Plan Meetings, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Product Testing, Production Systems, Project/Program Management, Proposal Writing, Quality Management, Quality Metrics, REST (Representational State Transfer), Refactoring, Regulatory Compliance, Release Management/Engineering, Requirements Management, Resolve Customer Issues, Resource Utilization, Risk Analysis, Root Cause Analysis, SOAP (Simple Object Access Protocol), Sales Management, Scrum Project Management and Software Development, Security Auditing, Set Goals, Small Business, Software Design, Status Reports, Strategic Planning, System Architecture, Team Lead/Manager, Team Player, Technical Presentation, Technical Writing, Technical/Engineering Design, Test Data, Test Plan/Schedule, Testing, Time Management, Trend Analysis, Unit Test, Wide Area Network (WAN), Wireless Communications, Writing Skills
LOCATION
Aliso Viejo, CA
POSTED
27 days ago

Summary Information

Request Type: Standard
Geography: United States
Labor Category: Contingent Worker
Procurement Type: Contingent Labor
Tax Work Location: USA-Working from Home
Client Job Description: Role Scope / Deliverables: -Lead the design, development, and implementation of network technology solutions to support evolving business requirements. -Partner closely with Network Operations (NOC) and Solution Engineering teams to ensure operational readiness and alignment with enterprise standards. -Integrate new technologies into the existing enterprise network environment, ensuring stability, scalability, and performance. -Proactively identify risks, gaps, and opportunities within the network infrastructure and drive remediation or improvement initiatives. -Test, validate, and certify new software images and hardware platforms to ensure secure and reliable deployment. -Maintain, audit, and enforce network configuration standards to ensure compliance, security, and operational consistency. -Execute strategic initiatives aligned with the enterprise network architecture roadmap. -Participate in disaster recovery planning, testing exercises, security reviews, and audit activities. -Actively engage in global collaboration channels, sharing relevant technical updates, best practices, and operational insights. Key Skills: Experience: 5-7 years of proven experience in network engineering within an IT environment. Technical Expertise: Proficiency in technologies such as Routing/Switching, SD-WAN, Wireless, Firewall, F5, Cloud, Load Balancer, Zabbix, Z Scaler. Education: Bachelor's degree or equivalent experience in Information Technology, Computer Science, or a related field. Skills: Knowledge of network architecture, outstanding problem-solving abilities, and a proven track record in developing and implementing technological solutions. Soft Skills: Strong communication, collaboration, and leadership skills.
Status: Open
Has Assignments: No

Request Information

Request: IT|Enterprise Solutions - Lead I - Enterprise Solutions
Qty: 1
Candidate Submission Limit Per Supplier: 3
Candidate Submission Limit Per Request: 0
Desired Start Date: 5/25/2026
End Date: 12/31/2026
Hrs/Wk: 40.00
MSP Owner: Joy, Shinoy
Client Job Description: Role Scope / Deliverables: -Lead the design, development, and implementation of network technology solutions to support evolving business requirements. -Partner closely with Network Operations (NOC) and Solution Engineering teams to ensure operational readiness and alignment with enterprise standards. -Integrate new technologies into the existing enterprise network environment, ensuring stability, scalability, and performance. -Proactively identify risks, gaps, and opportunities within the network infrastructure and drive remediation or improvement initiatives. -Test, validate, and certify new software images and hardware platforms to ensure secure and reliable deployment. -Maintain, audit, and enforce network configuration standards to ensure compliance, security, and operational consistency. -Execute strategic initiatives aligned with the enterprise network architecture roadmap. -Participate in disaster recovery planning, testing exercises, security reviews, and audit activities. -Actively engage in global collaboration channels, sharing relevant technical updates, best practices, and operational insights. Key Skills: Experience: 5-7 years of proven experience in network engineering within an IT environment. Technical Expertise: Proficiency in technologies such as Routing/Switching, SD-WAN, Wireless, Firewall, F5, Cloud, Load Balancer, Zabbix, Z Scaler. Education: Bachelor's degree or equivalent experience in Information Technology, Computer Science, or a related field. Skills: Knowledge of network architecture, outstanding problem-solving abilities, and a proven track record in developing and implementing technological solutions. Soft Skills: Strong communication, collaboration, and leadership skills.

General Information

Job Description: Expectations from this role:
1. Optimise efficiency, cost and quality by identifying opportunities for automation/process improvements and agile delivery models
2. Learn technology, business/system domain and as recommended by the project/account
3. Contribute to ERP/CRM Practice related activities like (but not limited to) assembling content for case studies, contributing to reusability, coordinating internal seminars and conduct knowledge sharing sessions, organizing sessions during and participating in hackathons, etc.
4. Identify the problem patterns and improve the technical design of the application/system
5. Select appropriate technical options for development such as reusing, improving or reconfiguration of existing components.
6. Independently analyze, design, develop and test functionalities
7. Develop technical documents such as Functional Design Specifications, Deployment documentation
8. Perform design document reviews, peer code reviews and suggest code improvements
9. A single point of contact for the build and deployment issues, and resolving on time
10. Responsible for code/configuration changes to production environment to resolve any issues post production move
11. Independently manage client environments/perform installation related activities
12. Perform root cause analysis, technical troubleshooting, architecture, resolve performance issues
13. Mentor juniors for client discussions and day to day activities and basic administrative tasks
14. Perform other duties as assigned or requested.
15. Influence and improve customer satisfaction through things like (but not limited to) offering suggestions for code refactoring and for small improvements in business processes. complete sprint deliverables ahead of schedule; helping client architects and product owners by way of design suggestions and/or explaining functionality to business stakeholders, etc...
16. Self-learning and implement new features released in ERP/CRM wherever possible.
17. Set goals in NorthStar and timely measure the progress and update accordingly.Typical performance measures:
1. Number of applicable technical/domain certifications completed
2. Adherence to process and standards (coding standards)
3. Number of mandatory training (Industry/Technology specific trainings, UST mandatory trainings) completed
4. Quick turnaround of production bugs
5. Adherence to schedule / timelines
6. Number of mid-size requirements solutioned and implemented
7. Number of issues resolved
8. Number of innovative industry/technology specific ideas submitted
9. Number of positive feedback received from client (client appreciation emails)
10. Number of suggestions/implementation of new features/standards/framework for client.
11. Resource utilization throughout the yearPerformance Areas:
Requirement:
" Understand the requirements/user stories

Estimate:
" Estimate time, effort, resource dependence for one's own work and for others' work, including for modules. Follow scrum ceremonies.
" Participate in preparing RFPs and estimations in ERP/CRM Practice

Design:
" Understand the design/LLD and link it to requirements/user stories

Configuration and Coding:
" Adhere to coding standards and follow ERP/CRM best practices. Develop code independently.
" Review code done by peer and team.

Test:
" Create and conduct unit testing.
" Test class coverage above 95%.

Manage Defects:
" Perform defect RCA and mitigation
" Identify defect trends and take proactive measures to improve quality

Client Interaction
" Effectively interact with customers and articulate their inputs

Manage Project:
" Manage delivery of modules and/or manage user stories

Documentation:
" Create/review templates, checklists, guidelines, standards for design/process/development
" Create/review deliverable documents. Design documentation, requirements, t test cases and results
" Document one's own work

Status Reporting:
" Report status of tasks assigned
" Comply with project related reporting standard and process

Manage knowledge:
" Contribute project related documents, share point, libraries, client universities
" Review the reusable documents created by the team

Release:
" Follow and monitor release process

Customer interaction:
" Clarify requirements and provide guidance to development team
" Present design options to customers
" Implementation reviews with stakeholders.

Domain relevance:
" Develop feature / component with good understanding of the business problem being addressed for the client
"
Recruitment and Onboarding
" Part of technical screening team for recruiting candidates for A2/A3 Band.
" People management skills manage onboard new team members, guide reportees and provide timely feedback.

Manage/Mentoring Team:
" Mentor junior developers in the team
" Set goals and provide feedbackSkill Examples:
1. Explain and communicate the design / development to the customer
2. Perform and evaluate test results against product specifications
3. Break down complex problems into logical components
4. Manage and guarantee high levels of cohesion and quality
5. Estimate effort, time required for own work
6. Perform and evaluate test in the customer or target environment
7. Make quick decisions on technical/project related challenges
8. Team player capabilities and can manage a team, mentor and handle people related issues with the team
9. Maintain high motivation levels and positive dynamics in the team.
10. Set goals for self and team. Provide feedback for team members
11. Create and articulate impactful technical presentations
12. Follow high level of business etiquette in emails and other business communication
13. Drive conference calls with customers and answer customer questions
14. Proactively ask for and help
15. Ability to work under pressure, determine dependencies, risks, facilitate planning and handle multiple tasks.
16. Build confidence with customers by meeting the deliverables in time with quality.
17. Estimate effort, time, and resources required for developing / debugging features / components
18. Strong analytical and problem-solving abilities
19. Ability to advise on best practices and approaches to the team and the client
20. Ability to prepare test data, and steps for unit, integration and production testing as per project needs.
21. Strong and effective written and verbal communication skills.Knowledge Examples:
1. Functional and technical designing on various ERP and CRM cloud platform features and automations.
2. Thorough knowledge of coding best practices and understanding the limitations of coding.
3. Experience using data loader tools.
4. Experience with production deployment and solving deployment errors.
5. Knowledge of Agile Methods - Scrum and Kanban
6. Knowledge in integrating ERP/CRM with external systems using SOAP API, REST API etc.
Comments for Suppliers:

Skills

Skills:
Category Name Required Importance Experience
No items to display.
Additional Skills: product implementation,load balancer,cloud,network engineering,sd-wan,firewall,f5

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About the Company

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Abacus Service Corporation

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