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Lead Infrastructure Engineer

Trusted Tech

Tempe, AZ

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JOB DETAILS
SALARY
$124,000–$185,000 Per Year
SKILLS
Apple, Apple Macs, Backlog Prioritization, Best Practices, Cloud Computing, Coaching, Communication Skills, Customer Support/Service, Desktop PC, Desktop Virtualization, Ecosystems, Health Plan, Healthcare, Industry/Trade Analysis, Leadership, Mac Operating System, Mentoring, Microsoft Product Family, Microsoft Windows Azure, Microsoft Windows Operating System, Operating Systems, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Product Programs, Retirement Planning, ServiceNow, Systems Administration/Management, Work From Home, Workstation Hardware, Writing Skills
LOCATION
Tempe, AZ
POSTED
Today
Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

The Client Engineering team is looking for an Infrastructure Engineer to join the team and help us radically change how we service and support Client devices across the Enterprise and Agency environments. The successful candidate will have a large scope of work responsibilities including opportunities to set direction and POC new technologies across the entire suite of Client technologies including: Workstation Hardware, Workstation OS, Software Deployment, Mac Hardware/OS, Intune, JAMF and Virtual Desktop/Shared Desktop solutions.

HYBRID: Qualified candidates must live within a 180-mile radius of a hub location listed below and should plan to spend time working from home and some time working in the office as part of our hybrid work environment.

HUB LOCATIONS: Bloomington, IL; Richardson, TX; Dunwoody, GA; Tempe, AZ

SPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Responsibilities

Areas of focus:

  • Drive the enablement and maturity of Zero Touch deployments (Intune) across all End User devices
  • Drive the enablement and maturity of Cloud based VDI environments
  • Drive improvements in delivery of client hardware to consumers.
  • Improvements to the Mac ecosystem

This Infrastructure Engineer would be responsible for:

  • Partnering/collaborating with architects, managers, and product teams and working towards shared outcomes.
  • Serving as a trusted advisor on technology/engineering best practices across leadership and key product initiatives and helping to identify horizontal connections/implications.
  • Demonstrating tremendous learning agility – continuously learning about new platforms, technologies, tools, languages, and frameworks to solve problems and uncover unexpected opportunities.
  • Surfacing significant engineering-related decisions, risks, issues, and problems and applying engineering disciplines to drive towards resolution.Staying on top of industry trends in digital solutions and managing a backlog of spikes/POCs for learning and exploring new opportunities.
  • Spreading key technical innovations through mentoring/coaching and minimalist enablement investment to promote successful adoption.
  • Providing coaching/mentoring and encouraging community across engineers, while also looking at the bigger picture of alignment, priority, and collaboration across our engineer assignments. Role-modeling engagement and mentoring in the broader State Farm engineering community.

Qualifications

  • Microsoft Azure services with a focus on Intune
  • MEMCM
  • JAMF - Apple Device Management
  • ServiceNow Flow Designer
  • Microsoft and Mac Operating System support experience
  • Terraform
  • Azure Virtual Desktop (AVD) or Windows 365 (W365) experience
  • Strong critical thinking and problem-solving skills
  • Excellent written and verbal communication skills with the ability to effectively convey complex technical concepts to various audiences
  • Bias towards action

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

  • Potential starting salary range: $124,000 - $185,000
    • Starting salary will be based on skills, background, and experience
    • High end of the range limited to applicants with significant relevant experience
  • Potential yearly incentive pay up to 18% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

  • Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
  • Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
  • Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
  • Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
  • Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
  • Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
  • Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

About the Company

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