Lead IT Engineer

The Lead IT Engineer, Salesforce is a software engineer who specializes in Casey''s marketing technology platform. This role is responsible for engineering, testing, and maintaining the code, data pipelines, and integrations that run on Salesforce Marketing Cloud and Data Cloud in support of Casey''s personalization, loyalty, and retail media objectives.

We are seeking a highly skilled engineer who applies software engineering discipline (sound design, version control, automated testing, and observability) to the Salesforce ecosystem. This role is designed for a hands-on engineering leader, not a platform administrator focused primarily on configuration. Working hands-on as an individual contributor, the Lead IT Engineer sets the technical standard for the team, mentors other engineers, and partners closely with Product Managers, Architects, and marketing stakeholders to turn business goals into reliable, governed, high-quality technical solutions.

Key Responsibilities:

• Engineer, develop, and maintain highly complex solutions on Salesforce Marketing Cloud and Data Cloud, writing well-structured, tested, maintainable code and building data models, data ingestion and identity resolution, segmentation, and multi-channel campaign orchestration that meet guest and business requirements.
• Build and optimize data pipelines and integrations between the marketing platform and connected enterprise systems (loyalty, commerce, content, analytics, and the enterprise data platform), using APIs, events, and secure file automation to keep first-party guest data accurate and real-time.
• Develop personalized, data-driven content and automated guest journeys, applying platform scripting and query languages to deliver differentiated messaging by segment at scale.
• Monitor, identify, assess, and correct highly complex platform and data problems to maintain fully functioning, performant marketing applications, and improve observability so issues are detected before they reach guests.
• Design, develop, execute, and maintain automated tests and quality reviews to ensure the accuracy, performance, and security of the solutions being built.
• Ensure solutions handle guest data responsibly by applying privacy, consent, and data-governance requirements, and partner with GRC, Legal, and Data governance stakeholders to clear the required sign-offs before release.
• Discuss and recommend improvements to increase the quality, scalability, and reliability of the marketing technology platform and its supporting infrastructure to better meet guests'' and the business''s needs.
• Provide technical leadership and mentorship to IT Engineer team members, including code review, pairing, and instruction, and help establish engineering standards and best practices across the platform.
• Proactively and continuously learn to grow a considerable knowledge base, correctly assess the applicability of new platform capabilities and industry practices to Casey''s environment, and guide the team in adopting them.
• Perform other duties as assigned.

Compensation:

Starting pay range: $117,000-160,900. Actual pay may vary based on Casey's assessment of the candidate''s knowledge, skills, abilities (KSAs), related experience, education, and qualifications. Other factors impacting pay include local prevailing wages and internal equity. This position is eligible for an annual cash bonus based on company performance. Our full salary range for this role does extend beyond the typical hiring range listed, allowing team members the opportunity to continue to grow within the company.